Independent Banker - October 2018 - 53

to contribute to the organization. "
No question: Digital delivery is
a game-changer when it comes to
professional development and how
knowledge can be disseminated
and absorbed.
" In this space, there are so many
mechanisms to off er training to
staff , " says LaNore. " One of the
ways to be really successful is to be
diverse in your off erings. "
She is convinced that the onesize-fi
ts-all model for designing
a training program no longer
works. Instead, she recommends
providing classes both from
internal sources (business
leaders make great instructors)
and external ones (ICBA, state
associations and even educational
Cybercriminal-thwarting school
In 2017, it took organizations an
average of 191 days to identify a
data breach, according to a new
study by the Ponemon Institute.
Given that most breaches go
undetected and therefore
unaddressed for more than six
months, many community bankers
understand that cybersecurity
awareness needs to be part of a
mandatory curriculum of what
employees are taught.
Steve Adamo says First Fidelity
Bank partners with anti-phishing
firm Cofense to help educate
employees about the latest in
information security. The goal
is to make them more adept at
identifying phishing scams-a
common problem at community
banks. He notes that many of the
bank's cybersecurity courses are
mandatory for all bank employees:
" Defending our company from
phishing attacks, and defending
not only our integrity, but our
customers' integrity, is paramount. "
ICBA took cybersecurity training
to new levels by inviting a former
hacker to address participants at
its sixth-annual LEAD FWD Summit,
held last month. The title of the
panel was " Cyber Crime for Today's
Banks: How to Beat the Fraudsters
(from a reformed fraudster!). "
Lindsay LaNore of ICBA's
Community Banker University
says learning from a hacker
is one way to understand the
mindsets of cybercriminals. For
her, cybersecurity is an area that
all community bankers need to
Steve Adamo
prioritize in their education eff orts,
because the nature of these attacks
is constantly changing. Staying
ahead of cyber crime is tricky,
says LaNore, and up-to-the-minute
education is a community bank's
best defense.
independentbanker.org Q 53

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Independent Banker - October 2018

Table of Contents for the Digital Edition of Independent Banker - October 2018

Table of Contents
Independent Banker - October 2018 - Intro
Independent Banker - October 2018 - Cover1
Independent Banker - October 2018 - Cover2
Independent Banker - October 2018 - Table of Contents
Independent Banker - October 2018 - 2
Independent Banker - October 2018 - 3
Independent Banker - October 2018 - 4
Independent Banker - October 2018 - 5
Independent Banker - October 2018 - 6
Independent Banker - October 2018 - 7
Independent Banker - October 2018 - 8
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Independent Banker - October 2018 - 27
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Independent Banker - October 2018 - 37
Independent Banker - October 2018 - 38
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Independent Banker - October 2018 - Cover3
Independent Banker - October 2018 - Cover4
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