Innovations-Magazine-October-2022 - 6

INTERVIEW WITH A BOARD INSPECTOR
James E. Kinderknecht, RPh
Pharmacy Inspector, Kansas State Board of Pharmacy
Kansas State Board
of Pharmacy
Number of Board
Members
6 pharmacist members
and 1 public member
Number of
Compliance
Officers/Inspectors
6
Rules & Regulations
Established by
State Board
of Pharmacy
Number of
Pharmacist Licensees
7,717
Number of
Pharmacies
1,590
Number of
Wholesale
Distributors:
1,073
How long have you been serving
as an inspector for the Board?
What was your role prior to
working for the Board?
I have worked for the Board for 36 years and
have been a licensed pharmacist in Kansas
for 62 years. I have worked as a pharmacist
for a large chain of retail pharmacies and a
chain of independent pharmacies, and as a
pharmacist-in-charge (PIC) for a large hospital
pharmacy. I owned a retail pharmacy for 21
years. I began working for the Kansas Board
after selling my pharmacy. Inspecting retail and
hospital pharmacies and investigating consumer
complaints and cases of drug diversion
by pharmacists, interns, and pharmacy
technicians are a top priority of my job.
What tools or skills are a must-have
in a pharmacy inspector's toolkit?
My toolkit contains my previous experiences
in many areas of pharmacy, a lot of patience,
and the ability to interact and communicate
with pharmacists. Knowledge of state, Food
and Drug Administration (FDA), and
Drug Enforcement Administration (DEA)
regulations are a must.
What are some common issues that
you have witnessed and addressed
as an inspector with the Board?
A common issue that I have witnessed and
addressed is unacceptable patient counseling on
new prescriptions. Kansas regulation states that
a pharmacist should personally offer counseling
to a patient or a patient's agent with each new
prescription. The Board has interpreted this as
face-to-face counseling. A pharmacy technician
asking a patient if they have any questions
about their prescription is not enough. Most
errors on new prescriptions can be caught if the
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