Body of Knowledge - 11

KNOWLEDGE DOMAIN: BUSINESS ADMINISTRATION
FINANCIAL MANAGEMENT
SUBDOMAIN
Supervision and Management Function
Core Competency Statements
Strategic Leadership Function
Core Competency Statements
Manages dining plan offerings and other revenuegenerating
activities/programs to meet financial goals
and meet the needs of the students, faculty, staff, and
guests.
Utilizes financial tools to develop and perform
operational plans to achieve financial goals.
Reviews monthly unit operating statements for
compliance with budget and proper allocation of
expenses and ensures adjustments are made as needed.
Identifies opportunities to increase unit revenue and
reduce expenses, including changing or introducing new
concepts.
Prepares financial plans/estimates for new concepts.
Follows processes and submits needed information for
accurate financial records (e.g., revenues, expenses).
Develops the unit operating budget according to
department guidelines and parameters.
Designs dining plan offerings and other revenuegenerating
activities/programs (e.g., catering, retail,
c-store, concessions) to meet financial goals and meet
the needs of the students, faculty, staff, and guests
(e.g., hours of operations, variety of locations, variety of
services).
Forecasts future business volume and associated
financial impact.
Prepares and administers an operational budget for all
business activity within a dining service organization.
Identifies appropriate account types and assures
accurate designation of all financial activity.
Plans and manages the financial aspects of the dining
services organization to ensure alignment with university
business and financial goals and processes to reflect a
high degree of financial literacy.
Collects and analyzes financial data to provide
performance metrics to meet the goals of the dining
service organization and key stakeholders.
Employs relevant benchmarking opportunities to
assure the dining service organization is assessed and
performing in alignment with industry metrics and/or
campus targets.
Plans and implements concepts and services (e.g.,
marketing plan) to generate revenue in a manner that
enhances net income.
Communicates financial information to meet the needs of
multiple stakeholders by defining reporting parameters
and dashboards.
Sets parameters and guidelines for development of unit
operating budgets.
Holds self and others accountable for results.
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NACUFS Collegiate Dining Body of Knowledge™
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Body of Knowledge

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