Body of Knowledge - 12

KNOWLEDGE DOMAIN: BUSINESS ADMINISTRATION
PrOCurEMENT AND CONTrACT MANAGEMENT
SUBDOMAIN
Supervision and Management Function
Core Competency Statements
Strategic Leadership Function
Core Competency Statements
Manages vendor relations and works with vendors on
orders, invoices, and service needs.
Utilizes established protocols and systems to
process payments.
Adheres to protocols for existing vendor contracts and
department protocols for items outside of
existing scope.
Researches new products and services by attending
conferences, food shows, etc.
Collaborates with procurement personnel to develop,
write, and issue RFPs for food, supplies, equipment, and
services vendors.
Sets vendor standards for needed goods and services.
Assures appropriate specifications are written for all
needed goods and services.
Leverages campus contracts, and follows campus
purchasing protocols for bids, contracting, and
purchasing decisions.
Conducts effective negotiations and manages incentives
and terms for payment and rebates to reduce
overall costs.
Reviews performance of vendors through audits and
business review.
Performs after-action reviews as necessary to improve
RFP process, bid specifications, or vendor compliance.
Conducts market research to assess innovations, cost
saving opportunities, and performance elevation.
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NACUFS Collegiate Dining Body of Knowledge™
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