Body of Knowledge - 27

KNOWLEDGE DOMAIN: CAMPUS AND COMMUNITY ENGAGEMENT
STuDENT/CuSTOMEr ENGAGEMENT
SUBDOMAIN
Supervision and Management Function
Core Competency Statements
Strategic Leadership Function
Core Competency Statements
Plans and executes events which align with admissions/
enrollment goals.
Implements strategies to provide a positive experience
to prospective students, parents, and families.
Establishes and builds positive relationships with
students through a proactive service approach, events,
and programs.
Builds positive experiences and relationships with
interns and/or mentors and those providing
these experiences.
Supports students, clubs, and organizations as well as
student initiatives.
Encourage students to include the skills they've gained
through their student experience with dining services
during interviews and when evaluating personal
success goals.
Displays inclusive behavior by welcoming ideas
and developing programs/menus for all students
and customers.
Supports student health and wellness needs through
programs, menus, and individual assistance.
Meets with admissions/enrollment to develop
programming which aligns with their goals.
Develops strategies to provide a welcoming
environment to prospective students, parents,
and families.
Sets clear expectations and develops strategies to
provide a welcoming environment to students and
guests that facilitates community building and
positive relationships.
Promotes a climate of support and mentorship.
Provides guidance and opportunities for collaboration
with students, clubs, and organizations in their advocacy
efforts/interests.
Stresses and communicates the links between skills
gained through employment, internships, leadership
roles, and projects and students' career goals.
Supports and promotes an inclusive
campus environment.
Partners with other departments on campus to assist
students with health and wellness needs.
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NACUFS Collegiate Dining Body of Knowledge™
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Body of Knowledge

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