Session 4 THE THINK TANK Session 4 Labor Issues: Attracting, Retaining, and Developing Employees & Student Employees Front Line Employees: Benefits Session 4 Labor Issues: Attracting, Retaining, and Developing Employees & Student Employees Focus Groups - Attracting and Retaining Pay is an issue " ...something that we've had to do over the last couple of years is increase those wages to make sure we're competitive to the outside job market, and that has given us success as well as really decreased our turnover, even through the pandemic. " Benefits and Quality of Life " We have seen a strong transition from industry into higher education, and wanting to branch into the quality of life that higher education brings, and you know, having Christmas off and New Year's off is something that you don't get in the industry normally. " 102