Customer Desires FOCUS GROUPS It was also important to discuss students' shifting demographics and the implications that this will have on the future of college and university foodservice. The discussion focused on the need to stay abreast of nutritional trends and information, as well as social and cultural trends that influence eating habits. 1. Keeping up with trends as the whole population changes every four years a. Want campus dining to look like restaurant dining i Globally inspired - authentic. ii. Dining on demand b. Special dietary needs are being met c. Fresh action stations - made-to-order in front of them d. Gamification 2. Time is very important to students 3. Technology in training 16