CONCLUSION Key Takeaways Characteristics of the dining experience Technology - students most value: Ability to use personal technology Sitting with friends Ability to stay in dining area to meet with other students Dining style - students' top preferences across mealtimes: All-You-Care-To-Eat (AYCTE) Food prepared to order in front of student Student well-being Offerings and facilities should promote mental health and wellbeing. Offer food and programs that explore other cultures. Communicate food as fuel for academic performance. Technology-enabled meals Use robotic vending machines when human operated outlets have too long a wait time. Students prefer to purchase food prepared by a person instead of from a vending machine-style robot. Outside of normal operating hours, students prefer to check out at a kiosk over an automated vending machine-style robot. In a grab-and-go outlet, students prefer self-check-out. Students want food delivery options but are relatively neutral on how. Student support technologies Students would most value having a dining calculator in a dining app. They prefer a mobile app over a physical payment card. Top information students wanted in a dining app were menu and hours of operation. Food and menu preferences Top most important: A wide variety of nutritionally balanced food options A variety of allergen-friendly foods Accommodation of dietary needs Meal menus should be changed daily or weekly CSR, DEI, and sustainability - students value: Transparency in food offerings Operations undertaking sustainability efforts Operations purchasing from sustainable sources Reusable containers, reduction of single use plastics, and compostable cutlery That students from different backgrounds feel at home in dining commons Dining programs to address food insecurity and social injustice issues 41