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STUDENTS
AS EMPLOYEES
Digital payroll tool
Digital inventory tool
Revenue, labor & cost of goods reporting tool
Online ordering from vendors
Digital daily checklists
Online ordering for customers
Customer-facing ordering (kiosks, QR codes, handheld devices, etc.)
Video training
Online scheduling app
Web-based training
Web-based onboarding
Other
The student employees ranked in order of importance which of the listed technologies they preferred their employer to use.
According to the data, the digital payroll tool was the most important (6.02) of all, followed by a digital inventory tool (5.94),
whereas web-based onboarding and training were perceived as the least important.
Working in a university foodservice environment enabled with the latest technologies
Using the latest technologies in the university foodservice environment will help make the job easier
A university foodservice environment that uses the latest technology is an appealing place to work
It is important that the university foodservice employer implements the latest technologies in the workplace
Using the latest technologies in the university foodservice environment helps them perform their job better
Regarding perceptions of the latest technology availability and use, the most important perception was working in a tech-enabled
environment (mean importance level 6.05). However, all the statements were considered important given the mean score greater
than 5, highlighting that student employees generally agreed on the importance of technology-assisted operations.
Working in an environment where a shortage of labor is solved using the latest technology
Working in an environment where the interaction with the customer is enhanced by technology
More employees with technical skills to help when technology issues arise will be needed
Preference to work in a university foodservice environment without the latest technology
Working in an environment where the human interaction with the customer is replaced by technology
Employees' preference to work in an environment where the latest technologies are used to address a labor shortage ranked the
highest. Whereas, employees are less inclined to work in an environment where technology replaces human interactions with
customers.
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