Campus Dining 2030 and Beyond - 79

FINDINGS
Finally, some participants had challenges with communication, both from within the team and
then across different aspects of the organization.
" They're really not a cohesive unit... In my opinion, they just don't work well together. "
" So I try to, you know, get them to understand each other, and you know, not necessarily
be friends, but you gotta learn to work together on a professional level. "
5. Please tell us how you believe the availability and cost of labor will impact your ability
to do your job. Suggestions for improvement?
Much of the issues discussed by the participants have been previously identified in both the
resources and challenges portion of the interviews. It is clear from the interviews that labor
issues are top of mind with many of the interviewees. The main areas of concern expressed
were: low wages equate to less qualified employees, organizations are short-staffed,
employees are hard to find, and temporary workers are an inefficient solution to staffing issues.
" ...not known to be very well paying. So it makes it more difficult to find the appropriate
kind of help, the appropriate kind of person, because you really have to love your job and
really want to effect change. "
" ...staffing shortages are no surprise to anyone, but they are profound, they are. They are
really hurting us, and it's not just filling schedules. "
" I think that's the hardest part is finding the labor. "
" ...we had 40% temp staffing here, and you know they're changing your workers every
day. So every day you're just training. You're not being productive. "
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