Campus Dining Today Spring 2021 - 44

Heightening Your
Communications
Strategy through
COVID-19
As many of us have already felt
the effects of COVID-19 " fatigue, "
it's crucial to embrace the idea
that change will not occur without
a unified community, helping one
another stay resilient and safe.
Change is something that occurs
in every aspect of life, continuously
one after another; however, many of
these alterations go unnoticed due
to the lack of affectation throughout
large-scale populations. COVID-19
has changed almost every aspect of
daily life for each and every one of us,
including the way we communicate.
Kimberle Badinelli, business advisor/
consultant from Hospitality Systems,
LLC, along with Heather Young,
marketing manager from Bama
Dining, showcased the significant
importance of adapting to the new
found COVID-19 limitations, as well as
revealing newer ways to communicate
effectively when social distancing and
other restrictions are in play. With far
less physical communication, as well
as masks and face coverings blocking
visual cues, we've been forced to
communicate through technology
where the tone of voice is more
important than ever before.

44

CAMPUS DINING TODAY | S pring Confe re nce

Intentional Dining: Successful
Processes, Successful Employees
Chris Nukaya, director of student dining at Brigham Young
University (BYU), alongside RoyAl Weakley, student success
office administrator, have taken up the challenge of integrating a
far more efficient, and safe student vocational placement system
at BYU. Having such a large number of student employees makes
placing staff at the appropriate dining locations and special
events a serious challenge. Nukaya explains the difficulties made
worse by COVID-19 implications such as retaining employees
throughout the semester, tedious paperwork applications, or
simply receiving enough applicants. However, with the hardworking team at the Student Employee Success Office, headed
by Weakley, a new overarching integration system assists in
not only matching students with jobs but making the overall
experience far more enjoyable for both students and managers.



Campus Dining Today Spring 2021

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