at the UNI V E R SI TY OF R I CHMOND Romney Beebe Marketing Assistant University of Richmond Dining Services When leaders at the University of Richmond (UR) first began planning for students to return to campus in the fall of 2020, terry Baker, executive director of dining services, was at the table. " We collaborated with everyone from health services to housing to ensure our students in quarantine or isolation had everything they needed, " Baker said. " our focus on culinary excellence and exemplary customer service did not waiver during the pandemic. " QUARANTINE & ISOLATION ENDEAVORS As an example of their innovation, UR was the first university in virginia to use modular housing for students in Quarantine & isolation (Q&i). in doing so, approximately 21 percent of the student population spent time in one of 100 private bedroom and bathroom units from September 2020-April 2022. Upon arriving at their temporary living spaces, which contained a microwave and minifridge, students received a personal phone call from UR's catering team to discuss their dietary preferences and allergy restrictions. dining Services also coordinated with University Recreation and Wellness to provide welcome bags that included calming goodies like Sudoku puzzles and scalp massagers along with non-perishable snacks. QUARAntinE CoLLABoRAtion At tHE UnivERSitY oF RiCHMond | CAMPUS DINING TODAY 37