Canadian Retailer - Winter 2014 - 9

NEWS

CALENDAR
Canadian Icons Join Marketing Hall of Legends
RCC EVENTS

On January 31, the AMA Toronto Chapter
honoured new inductees into the Marketing
Hall of Legends at the annual gala at the Andrew Richards Designs Building in Toronto.
Chosen by an independent panel comprised of 18 top marketing professionals, the
inductees were selected to reflect Visionaries, Builders, Enablers and Mentors.

Retail HR Conference

Tuesday, April 1 -
Wednesday, April 2, 2014
Toronto Congress Centre,
Toronto, ON
www.retailcouncil.org/events/
retail-human-resources-conference
STORE 2014

2013 Marketing Hall of Legends inductees:
Visionaries: Great entrepreneurs who have created enduring, valuable
and iconic Canadian brands.
* Aldo Bensadoun - Founder & Executive Chairman, The ALDO Group
* Lise Watier - Founder, Lise Watier Cosmétiques

Tuesday, June 3 -
Wednesday, June 4, 2014
Toronto Congress Centre,
Toronto, ON
www.storeconference.ca

Builders: Charismatic leaders who have built and enhanced existing
brands and in doing so have increased the competitive nature of their
respective organizations.
* John Betts - President & CEO, McDonald's Restaurants of Canada Ltd.
* Bonnie Brooks - President, Hudson's Bay Company
* Ivan Fecan - CTV (Retired)

Grand Prix Awards

Enablers: Marketing communications professionals with a proven, longterm track record of providing excellent brand building expertise.
* Hugh Dow - MacLaren McCann (Retired)
* Jack Bensimon - President, Bensimon Byrne
* David Kincaid - Founder, Managing Partner & CEO, LEVEL5
Strategy Group
* Rick Padulo - Chairman & CEO, Padulo Integrated Inc.
Mentor: An individual who, through philanthropy or academic position, has provided others with the opportunity, inspiration or ability to
pursue excellence in the Canadian marketing environment.
* Stéfan Danis - Chief Talent Officer & CEO, Mandrake
Nordstrom to open full-line Toronto store

It was announced in January
that U.S. retailer Nordstrom is
planning the development of
a full-line store in the heart of
downtown Toronto at Toronto
Eaton Centre.
The store is set to be an approximately 213,000 square-foot,
three-level store and will be ready
for operation by fall 2016.
"We're excited to be coming to downtown Toronto at Toronto Eaton
Centre," said Karen McKibbin, President, Nordstrom Canada. "We want
to serve those who live and work downtown as well the many visitors to
the city and think Toronto Eaton Centre is a great place to do so."
The Toronto Eaton Centre location joins the five Canadian stores
Nordstrom has previously announced as part of its first expansion into
Canada. Nordstrom plans to open additional full-line stores and Nordstrom Rack stores as the company continues to grow in Canada.

Wednesday, June 4, 2014
Toronto Congress Centre,
Toronto, ON
www.retailcouncil.org/events/
grandprix
For more information
concerning RCC events, visit
www.retailcouncil.org.
INDUSTRY EVENTS
DX3 Canada - Digital Marketing
Advertising Conference

Wednesday, March 5 -
Thursday, March 6, 2014
Metro Toronto Convention Centre,
Toronto, ON
www.dx3canada.com
Retail Technology 2014

Wednesday, April 9 -
Friday, February 11, 2014
Hilton Bonnet Creek, Orlando, FL
http://risnews.edgl.com/2014retail-technology-conference
Retail World Asia 2014

Wednesday, April 23 -
Thursday, April 24, 2014
Suntec Singapore International
Convention & Exhibition Centre,
Singapore
www.euroshop-tradefair.com/static/
euroshop/landing/index_en.html
Events subject to change. For more
information about these events,
as well as updates and other
industry events listings, visit our
website at www.retailcouncil.
org. Send your events at least two
months in advance to cdnretailer@
retailcouncil.org.

www.retailcouncil.org/cdnretailer | winter 2014 | canadian retailer |

9


http://www.retailcouncil.org/events/ http://www.storeconference.ca http://www.retailcouncil.org/events/ http://www.retailcouncil.org http://www.dx3canada.com http://risnews.edgl.com/2014-retail-technology-conference http://www.euroshop-tradefair.com/static/euroshop/landing/index_en.html http://www.retailcouncil.org http://www.retailcouncil.org/cdnretailer

Canadian Retailer - Winter 2014

Table of Contents for the Digital Edition of Canadian Retailer - Winter 2014

Publisher’s Desk
Retail Currents
Sourcing Retail Talent for Today’s Business Needs
Hr: The Missing Piece to the Omnichannel Puzzle
Excellent Customer Service for Everybody
Different Is the Brand
Hats Off to Customer Service
Total Rewards: Beyond the Numbers
Advertiser's Index
Retail Quick Tips
Canadian Retailer - Winter 2014 - cover1
Canadian Retailer - Winter 2014 - cover2
Canadian Retailer - Winter 2014 - 3
Canadian Retailer - Winter 2014 - Publisher’s Desk
Canadian Retailer - Winter 2014 - 5
Canadian Retailer - Winter 2014 - Retail Currents
Canadian Retailer - Winter 2014 - 7
Canadian Retailer - Winter 2014 - 8
Canadian Retailer - Winter 2014 - 9
Canadian Retailer - Winter 2014 - 10
Canadian Retailer - Winter 2014 - 11
Canadian Retailer - Winter 2014 - Sourcing Retail Talent for Today’s Business Needs
Canadian Retailer - Winter 2014 - 13
Canadian Retailer - Winter 2014 - 14
Canadian Retailer - Winter 2014 - 15
Canadian Retailer - Winter 2014 - Hr: The Missing Piece to the Omnichannel Puzzle
Canadian Retailer - Winter 2014 - 17
Canadian Retailer - Winter 2014 - 18
Canadian Retailer - Winter 2014 - Excellent Customer Service for Everybody
Canadian Retailer - Winter 2014 - 20
Canadian Retailer - Winter 2014 - 21
Canadian Retailer - Winter 2014 - 22
Canadian Retailer - Winter 2014 - 23
Canadian Retailer - Winter 2014 - Different Is the Brand
Canadian Retailer - Winter 2014 - 25
Canadian Retailer - Winter 2014 - 26
Canadian Retailer - Winter 2014 - 27
Canadian Retailer - Winter 2014 - 28
Canadian Retailer - Winter 2014 - 29
Canadian Retailer - Winter 2014 - Hats Off to Customer Service
Canadian Retailer - Winter 2014 - 31
Canadian Retailer - Winter 2014 - 32
Canadian Retailer - Winter 2014 - 33
Canadian Retailer - Winter 2014 - Total Rewards: Beyond the Numbers
Canadian Retailer - Winter 2014 - 35
Canadian Retailer - Winter 2014 - 36
Canadian Retailer - Winter 2014 - Advertiser's Index
Canadian Retailer - Winter 2014 - Retail Quick Tips
Canadian Retailer - Winter 2014 - cover3
Canadian Retailer - Winter 2014 - cover4
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