Canadian Retailer - Summer 2016 - 28
HEALTH AND WELLNESS
At Sobeys, Miller is part of an "extra team."
IMPROVING THE HEALTH OF CANADIANS
The team has a well-being counsellor, a chef,
Loblaw Companies Ltd. has gone to lengths to provide
a pharmacist, a dietitian, and a cheese amin-store healthcare advice and servce.
bassador. Together, they use their individual expertise to teach about food, counsel
Loblaw Companies Ltd. purchased Shoppers
on vitamins, minerals, and complementary
Drug Mart in 2014 for a sum of $12.4-billion
products, manage patient drug questions,
The amount of flu shots administered
and put on seminars. The store has a comat Loblaw-Shoppers locations
munity room for teaching to groups and a
full demo kitchen with overhead mirrors.
The number of customers who had
Even though the extra team does sales-remedications reviewed by LoblawShoppers healthcare providers
lated work, like demoing food and endorsing
particular product lines, Miller says the exThe number of pharmacists and pharmacy
tra team is a value-added service-a completechnicians employed at Loblaw's Patient Contact
ment to grocery and pharma-and not tied to
Centre where they make more than 100,000 phone
sales quotas.
calls every week to doctors and patients to ensure
proper medication regiments and refills
"There are other services in the community, but with the healthcare system as it is,
we're here all the time," Miller says. "We're
here at the time that works best for them."
The work these grocers have been doing in
Loblaw approaches operations in a similar way. "Our business the healthcare space has been aimed at bringis more top down," says Yurchesyn. "Our business does a really ing credible information to customers, says
good job at supporting us in our mission to help Canadians live Miller, which is why companies like Loblaw
well. We [pharma, grocers and dietitians] each bring our own and Sobeys are using regulated health profesperspective to the job. We work together."
sionals like pharmacists and registered diet28 |
CANADIAN RETAILER | SUMMER 2016
Table of Contents for the Digital Edition of Canadian Retailer - Summer 2016
GUEST PUBLISHER’S DESK
RETAIL CURRENTS
AT ISSUE
UNDERSTANDING TODAY'S SOCIAL GROCERY SHOPPER
THE GROCERY AISLE DISRUPTED
DELIGHTING THE NEW CANADIAN PALATE
TODAY'S SUPERMARKET: MORE THAN FRESH FRUITS AND VEGGIES
THE WORLD AT OUR DOORSTEP
HR USHERING IN NEW RETAIL ORDER
ADVERTISER’S INDEX
Canadian Retailer - Summer 2016 - cover1
Canadian Retailer - Summer 2016 - cover2
Canadian Retailer - Summer 2016 - 3
Canadian Retailer - Summer 2016 - GUEST PUBLISHER’S DESK
Canadian Retailer - Summer 2016 - 5
Canadian Retailer - Summer 2016 - RETAIL CURRENTS
Canadian Retailer - Summer 2016 - 7
Canadian Retailer - Summer 2016 - AT ISSUE
Canadian Retailer - Summer 2016 - 9
Canadian Retailer - Summer 2016 - 10
Canadian Retailer - Summer 2016 - 11
Canadian Retailer - Summer 2016 - UNDERSTANDING TODAY'S SOCIAL GROCERY SHOPPER
Canadian Retailer - Summer 2016 - 13
Canadian Retailer - Summer 2016 - 14
Canadian Retailer - Summer 2016 - 15
Canadian Retailer - Summer 2016 - THE GROCERY AISLE DISRUPTED
Canadian Retailer - Summer 2016 - 17
Canadian Retailer - Summer 2016 - 18
Canadian Retailer - Summer 2016 - 19
Canadian Retailer - Summer 2016 - 20
Canadian Retailer - Summer 2016 - 21
Canadian Retailer - Summer 2016 - DELIGHTING THE NEW CANADIAN PALATE
Canadian Retailer - Summer 2016 - 23
Canadian Retailer - Summer 2016 - 24
Canadian Retailer - Summer 2016 - 25
Canadian Retailer - Summer 2016 - TODAY'S SUPERMARKET: MORE THAN FRESH FRUITS AND VEGGIES
Canadian Retailer - Summer 2016 - 27
Canadian Retailer - Summer 2016 - 28
Canadian Retailer - Summer 2016 - 29
Canadian Retailer - Summer 2016 - THE WORLD AT OUR DOORSTEP
Canadian Retailer - Summer 2016 - 31
Canadian Retailer - Summer 2016 - 32
Canadian Retailer - Summer 2016 - 33
Canadian Retailer - Summer 2016 - 34
Canadian Retailer - Summer 2016 - 35
Canadian Retailer - Summer 2016 - HR USHERING IN NEW RETAIL ORDER
Canadian Retailer - Summer 2016 - 37
Canadian Retailer - Summer 2016 - 38
Canadian Retailer - Summer 2016 - 39
Canadian Retailer - Summer 2016 - 40
Canadian Retailer - Summer 2016 - 41
Canadian Retailer - Summer 2016 - ADVERTISER’S INDEX
Canadian Retailer - Summer 2016 - cover3
Canadian Retailer - Summer 2016 - cover4
Canadian Retailer - Summer 2016 - 45
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