Canadian Retailer - Store 2015 - 26

STORE 2015 EVENT HIGHLIGHTS

This year's edition of RCC's STORE Conference focused on
the disruptors within the retail industry and the ways the
best and brightest retailers are leveraging the disruptions
for success and growth.
BY SEAN C. TARRY
RETAIL is about detail. And today it's also about disruption.
From the digital revolution and the explosion of mobile to
ecommerce and the threat of cyber breaches, the industry
faces challenges like it has never faced before. However,
as the country's leading retailers prove time and again,
if these challenges are met head on, the opportunities to
transform and enhance the retail experience for customers are innumerable. With this in mind, Retail Council of
Canada's (RCC) STORE 2015-Canada's foremost retail
conference-focused on the ways the industry is harnessing disruption to continue to grow and succeed. Here then
are the top five takeaways from STORE 2015.
The significance of the physical store

Ecommerce sales and the Canadian consumer's willingness to purchase online continues to grow. In fact, gains
in online sales are growing at such a rapid rate that many
question the role of the physical store. The Conference's
opening keynote remarks delivered by Jerry Storch, CEO
of Hudson's Bay Company, set a tone for delegates-and
that is that the physical store is still of great significance
to the overall health of every retailer, and is perhaps even
more significant now than ever before. As retailers continue
to enhance their omni-channel operations, physical stores
become important hubs where merchandise is showcased
to tell compelling stories, staff can engage customers with
superior knowledge and information, and the retail experience is elevated to deliver unsurpassed service.

26 |

CANADIAN RETAILER | STORE 2015

The digital revolution

Digital technologies are helping to
transform the customer shopping experience. And consumers are feeding into that
transformation via their behaviour and
engagement on devices and other digital
technologies. Throughout the conference,
sessions offered best practices to delegates
concerning ways the digital revolution can
be leveraged to grow sales, expand brand
presence, engage customers on a deeper
level and create a seamless experience on
multiple channels to remain top-of-mind
to the consumer at all times.
The rise of mobile

Mobile technologies have presented
retailers with an opportunity to remain
connected to their consumer. And these
technologies have also opened the door to
a new and alternative method of payment.
However, the potential of mobile payments
in Canada remains largely untapped.
Leading retailers showed attendees how
mobile can help digitize unique commerce
experiences for Canadians. They warned,
however, that the payments experience
must be convenient and secure.



Table of Contents for the Digital Edition of Canadian Retailer - Store 2015

Publisher's Desk
Retail Currents
Under the Banner
Success Starts Everywhere
Technology, the Economy and Cyber-Crime: Harnessing Disruption
Top 5 Takeaways From Store 2015
Honouring Retail Leaders
ERA 2015—the Best of the Best
Top Grocery Rookies Showcase Hunger for Innovation
Advertiser's Index
Canadian Retailer - Store 2015 - cover1
Canadian Retailer - Store 2015 - cover2
Canadian Retailer - Store 2015 - 3
Canadian Retailer - Store 2015 - Publisher's Desk
Canadian Retailer - Store 2015 - 5
Canadian Retailer - Store 2015 - Retail Currents
Canadian Retailer - Store 2015 - 7
Canadian Retailer - Store 2015 - 8
Canadian Retailer - Store 2015 - 9
Canadian Retailer - Store 2015 - Under the Banner
Canadian Retailer - Store 2015 - 11
Canadian Retailer - Store 2015 - Success Starts Everywhere
Canadian Retailer - Store 2015 - 13
Canadian Retailer - Store 2015 - 14
Canadian Retailer - Store 2015 - 15
Canadian Retailer - Store 2015 - 16
Canadian Retailer - Store 2015 - 17
Canadian Retailer - Store 2015 - Technology, the Economy and Cyber-Crime: Harnessing Disruption
Canadian Retailer - Store 2015 - 19
Canadian Retailer - Store 2015 - 20
Canadian Retailer - Store 2015 - 21
Canadian Retailer - Store 2015 - 22
Canadian Retailer - Store 2015 - 23
Canadian Retailer - Store 2015 - 24
Canadian Retailer - Store 2015 - 25
Canadian Retailer - Store 2015 - Top 5 Takeaways From Store 2015
Canadian Retailer - Store 2015 - 27
Canadian Retailer - Store 2015 - 28
Canadian Retailer - Store 2015 - 29
Canadian Retailer - Store 2015 - Honouring Retail Leaders
Canadian Retailer - Store 2015 - 31
Canadian Retailer - Store 2015 - 32
Canadian Retailer - Store 2015 - 33
Canadian Retailer - Store 2015 - 34
Canadian Retailer - Store 2015 - 35
Canadian Retailer - Store 2015 - 36
Canadian Retailer - Store 2015 - 37
Canadian Retailer - Store 2015 - 38
Canadian Retailer - Store 2015 - ERA 2015—the Best of the Best
Canadian Retailer - Store 2015 - 40
Canadian Retailer - Store 2015 - 41
Canadian Retailer - Store 2015 - 42
Canadian Retailer - Store 2015 - 43
Canadian Retailer - Store 2015 - Top Grocery Rookies Showcase Hunger for Innovation
Canadian Retailer - Store 2015 - 45
Canadian Retailer - Store 2015 - 46
Canadian Retailer - Store 2015 - 47
Canadian Retailer - Store 2015 - 48
Canadian Retailer - Store 2015 - 49
Canadian Retailer - Store 2015 - 50
Canadian Retailer - Store 2015 - 51
Canadian Retailer - Store 2015 - 52
Canadian Retailer - Store 2015 - 53
Canadian Retailer - Store 2015 - Advertiser's Index
Canadian Retailer - Store 2015 - cover3
Canadian Retailer - Store 2015 - cover4
https://www.nxtbook.com/naylor/RETS/RETS0617
https://www.nxtbook.com/naylor/RETS/RETS0517
https://www.nxtbook.com/naylor/RETS/RETS0417
https://www.nxtbook.com/naylor/RETS/RETS0317
https://www.nxtbook.com/naylor/RETS/RETS0217
https://www.nxtbook.com/naylor/RETS/RETS0117
https://www.nxtbook.com/naylor/RETS/RETS0616
https://www.nxtbook.com/naylor/RETS/RETS0516
https://www.nxtbook.com/naylor/RETS/RETS0416
https://www.nxtbook.com/naylor/RETS/RETS0316
https://www.nxtbook.com/naylor/RETS/RETS0216
https://www.nxtbook.com/naylor/RETS/RETS0116
https://www.nxtbook.com/naylor/RETS/RETS0615
https://www.nxtbook.com/naylor/RETS/RETS0515
https://www.nxtbook.com/naylor/RETS/RETS0415
https://www.nxtbook.com/naylor/RETS/RETS0315
https://www.nxtbook.com/naylor/RETS/RETS0215
https://www.nxtbook.com/naylor/RETS/RETS0115
https://www.nxtbook.com/naylor/RETS/RETS0614
https://www.nxtbook.com/naylor/RETS/RETS0514
https://www.nxtbook.com/naylor/RETS/RETS0414
https://www.nxtbook.com/naylor/RETS/RETS0314
https://www.nxtbook.com/naylor/RETS/RETS0214
https://www.nxtbook.com/naylor/RETS/RETS0114
https://www.nxtbook.com/naylor/RETS/RETS0613
https://www.nxtbook.com/naylor/RETS/RETS0513
https://www.nxtbook.com/naylor/RETS/RETS0413
https://www.nxtbook.com/naylor/RETS/RETS0313
https://www.nxtbook.com/naylor/RETS/GrandPrix2012
https://www.nxtbook.com/naylor/RETS/RETS0213
https://www.nxtbook.com/naylor/RETS/RETS0113
https://www.nxtbook.com/nxtbooks/naylor/RETS0612
https://www.nxtbook.com/nxtbooks/naylor/RETS0512
https://www.nxtbook.com/nxtbooks/naylor/RETS0412
https://www.nxtbook.com/nxtbooks/naylor/RETS0312
https://www.nxtbook.com/nxtbooks/naylor/RETS0212
https://www.nxtbook.com/nxtbooks/naylor/RETS0112
https://www.nxtbook.com/nxtbooks/naylor/RETS0611
https://www.nxtbook.com/nxtbooks/naylor/RETS0511
https://www.nxtbook.com/nxtbooks/naylor/RETS0411
https://www.nxtbook.com/nxtbooks/naylor/RETS0311
https://www.nxtbook.com/nxtbooks/naylor/RETS0211
https://www.nxtbook.com/nxtbooks/naylor/RETS0111
https://www.nxtbook.com/nxtbooks/naylor/RETS0610
https://www.nxtbook.com/nxtbooks/naylor/RETS0510
https://www.nxtbook.com/nxtbooks/naylor/RETS0410
https://www.nxtbook.com/nxtbooks/naylor/RETS0310
https://www.nxtbook.com/nxtbooks/naylor/RETS0210
https://www.nxtbook.com/nxtbooks/naylor/RETS0110
https://www.nxtbook.com/nxtbooks/naylor/RETS0309
https://www.nxtbook.com/nxtbooks/naylor/RETS0209
https://www.nxtbookmedia.com