Canadian Retailer - Store 2017 - 21
The Future is Mobile
How Consumer Behavior is Driving the Shift to Mobile
Payments and Why Your Business Should Care
W
e know that technology has changed the way Canadians
shop and make purchases, and it's revolutionizing the
way businesses can take payments. From mobile pay
in-store to embedded payment options online, now is the time to
assess and upgrade your payment options. Consumer transactions
are no longer simply about securing a payment; they're about speed,
personalization, convenience and empowering operations to
maintain a competitive advantage.
The American Express Canadian Retail Insights surveys
decision makers in the restaurant, fast food, grocery, gas and
retail sectors. This year's research revealed that merchants' are
shifting their focus to mobile and adopting new payment
technologies that will help drive their businesses forward.
Businesses are adopting payment technologies
48%
61%
Intend to improve or invest in
technology practices
Feel as though technology
has changed the way they
engage with their customers
Customer demand is driving the change
91%
91%
78%
Say that reasons for
adopting new payment
technology is to remain
competitive
Say that adopting new
technologies is due to
the fact that there is a
consumer demand for it
Agree that adopting new
technologies is to
attract new customers
Almost all agree that mobile commerce is the way of the future
76%
72%
Agree that mobile commerce is
the way of the future
(90% fast food)
Agree that adopting new
technologies is a matter of
survival
This survey was conducted through Computer Aided Telephonic Interviews (CATI) within Canada by Harris Poll on behalf of
North Strategic from March 7 th to April 5 th 2017, among 375 Canadian businesses which are Restaurants, Fast Food
Restaurants, Grocery Stores, Gas Stations, and General Retailers only. A sample of this size carries a margin of error of +/5.1 per cent. Industry quotas were set at 75 per industry which carries a margin of error of +/- 11.3 per cent.
Table of Contents for the Digital Edition of Canadian Retailer - Store 2017
Publisher’s Desk
Retail Currents
Under the Banner
At Issue
Association News
A Family Affair
20 Pairs of Blue Jeans
Riding the Radio Wave
Canada’s Retail Conference Wows Attendees
ERA 2017: The Best of Canadian Retail
Honouring Canadian Retail Greatness
Grand Prix Tracks “Slow Food Fast” and Other Grocery Trends
Longo’s Tradition of Freshness Honoured
Supporting Tomorrow’s Retail Leaders
Restorative Justice: A Proving Ground for Loss Prevention
Preventing Loss Through Data Analytics
Advertisers’ Index
Canadian Retailer - Store 2017 - Intro
Canadian Retailer - Store 2017 - bellyband1
Canadian Retailer - Store 2017 - bellyband2
Canadian Retailer - Store 2017 - cover1
Canadian Retailer - Store 2017 - cover2
Canadian Retailer - Store 2017 - 3
Canadian Retailer - Store 2017 - Publisher’s Desk
Canadian Retailer - Store 2017 - 5
Canadian Retailer - Store 2017 - Retail Currents
Canadian Retailer - Store 2017 - 7
Canadian Retailer - Store 2017 - Under the Banner
Canadian Retailer - Store 2017 - 9
Canadian Retailer - Store 2017 - At Issue
Canadian Retailer - Store 2017 - 11
Canadian Retailer - Store 2017 - Association News
Canadian Retailer - Store 2017 - 13
Canadian Retailer - Store 2017 - 14
Canadian Retailer - Store 2017 - 15
Canadian Retailer - Store 2017 - A Family Affair
Canadian Retailer - Store 2017 - 17
Canadian Retailer - Store 2017 - 18
Canadian Retailer - Store 2017 - 19
Canadian Retailer - Store 2017 - 20
Canadian Retailer - Store 2017 - 21
Canadian Retailer - Store 2017 - 20 Pairs of Blue Jeans
Canadian Retailer - Store 2017 - 23
Canadian Retailer - Store 2017 - 24
Canadian Retailer - Store 2017 - 25
Canadian Retailer - Store 2017 - Riding the Radio Wave
Canadian Retailer - Store 2017 - 27
Canadian Retailer - Store 2017 - 28
Canadian Retailer - Store 2017 - 29
Canadian Retailer - Store 2017 - Canada’s Retail Conference Wows Attendees
Canadian Retailer - Store 2017 - 31
Canadian Retailer - Store 2017 - 32
Canadian Retailer - Store 2017 - 33
Canadian Retailer - Store 2017 - ERA 2017: The Best of Canadian Retail
Canadian Retailer - Store 2017 - 35
Canadian Retailer - Store 2017 - 36
Canadian Retailer - Store 2017 - 37
Canadian Retailer - Store 2017 - 38
Canadian Retailer - Store 2017 - 39
Canadian Retailer - Store 2017 - Honouring Canadian Retail Greatness
Canadian Retailer - Store 2017 - 41
Canadian Retailer - Store 2017 - 42
Canadian Retailer - Store 2017 - 43
Canadian Retailer - Store 2017 - 44
Canadian Retailer - Store 2017 - 45
Canadian Retailer - Store 2017 - 46
Canadian Retailer - Store 2017 - 47
Canadian Retailer - Store 2017 - Grand Prix Tracks “Slow Food Fast” and Other Grocery Trends
Canadian Retailer - Store 2017 - 49
Canadian Retailer - Store 2017 - 50
Canadian Retailer - Store 2017 - 51
Canadian Retailer - Store 2017 - Longo’s Tradition of Freshness Honoured
Canadian Retailer - Store 2017 - 53
Canadian Retailer - Store 2017 - 54
Canadian Retailer - Store 2017 - 55
Canadian Retailer - Store 2017 - Supporting Tomorrow’s Retail Leaders
Canadian Retailer - Store 2017 - 57
Canadian Retailer - Store 2017 - Restorative Justice: A Proving Ground for Loss Prevention
Canadian Retailer - Store 2017 - 59
Canadian Retailer - Store 2017 - 60
Canadian Retailer - Store 2017 - 61
Canadian Retailer - Store 2017 - Preventing Loss Through Data Analytics
Canadian Retailer - Store 2017 - 63
Canadian Retailer - Store 2017 - 64
Canadian Retailer - Store 2017 - 65
Canadian Retailer - Store 2017 - Advertisers’ Index
Canadian Retailer - Store 2017 - cover3
Canadian Retailer - Store 2017 - cover4
Canadian Retailer - Store 2017 - divider1
Canadian Retailer - Store 2017 - divider2
Canadian Retailer - Store 2017 - 69
Canadian Retailer - Store 2017 - 70
Canadian Retailer - Store 2017 - 71
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