Canadian Retailer - Fall 2015 - 9

MeMber prograMS
benefitting Canadian
retailerS

retail council of canada partners with the retail industry
to help improve productivity across the nation
in addition to unsurpassed advocacy and first-rate con-

ferences and events, Retail Council of Canada (RCC)
offers its members programs and educational opportunities that improve the effectiveness of their businesses
and the value they receive from the association

education

* Retail First Level Manager (FLM) Certification Program - Helping store managers build sound business
skills, this program enables them to achieve their retail career goals and effectively lead their team.
* Retail Sales Associate (RSA) Certification Course -
This program provides the foundational skills necessary to become an expert in all aspects of retail sales.
* FoodWise - Food Safety Program - Providing grocery
staff with a better understanding of the factors that influence food safety, the purpose of this program is to
educate them concerning the science behind the procedures that keep food safe.
* PEAK Retail Training Program - PEAK provides training in the customer service, sales and human resources
aspects of the retail industry.
For more information concerning RCC's education
and training programs, contact Marcie Wenn, manager,
education, at 1-888-373-8245 ext. 320, or via email at
mwenn@retailcouncil.org.
health & safety

Retailers continue to share the common goal of eliminating workplace injuries and illnesses. To achieve this
goal, RCC has taken a leadership role by promoting and
assisting our industry in the development of a strong
health and safety culture. Through strategic partnerships, RCC has developed several programs to ensure
its members have the necessary resources for a safe
working environment.
RCC's Safety Group Program - The Safety Group Program is an innovative, voluntary initiative implemented
by the Workplace Safety and Insurance Board to reward
Ontario firms for instituting effective health and safety
measures in their businesses with up to a 6 per cent rebate in their annual premiums.
Occupational Safety Group - In collaboration with RCC,
www.retailcouncil.org/cdnretailer

OSG helps support the health and safety needs of retailers
across Canada. With thorough and economical solutions,
OSG provides training using four different delivery
methods including classroom, train the trainer, on-site
and online, as well as a variety of consulting services.
For health and safety inquiries or for more information
about the member health and safety programs available
through RCC please contact RCC's manager of member
programs-Patrick Rodgerson, CRSP, at 1-888-373-8245
ext. 319, or via email at prodgerson@retailcouncil.org.
energy

RCC is committed to helping members reduce their
energy consumption. RCC offers expertise on facility
energy conservation incentive programs, product based
energy efficiency marketing, capacity building and counsel on energy pricing and regulatory pricing.
accessibility - enabling retail programs

RCC developed two programs to assist retailers in
achieving compliance with the Accessibility for Ontarians with Disabilities Act (AODA). The first, "How Can I
Help?" was created to provide training on the Customer
Service Standard requirements while the second program,
the "EnAbling Retail Webinar Series", includes training
which focuses on the Employment Standard under the
AODA's' Integrated Disability Standard Regulation.
For more information concerning RCC's EnAbling Retail Webinar Series, visit www.retailcouncil.org.

FALL 2015 | canadian retailer

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http://www.retailcouncil.org http://www.retailcouncil.org/cdnretailer

Table of Contents for the Digital Edition of Canadian Retailer - Fall 2015