Canadian Retailer - Holiday 2016 - 29
In-store technologies can help retailers deter shoplifting and gather evidence for committed offenses.
data, adding the ability to fix it remotely, and
even equipping them with RFID functionality.
As Miller explains, over time, many retailers have tried to remove some of these sensors
from the front of their stores, but eventually the
problem comes back and they reinstall them.
"Studies have shown that there is a demand
for this technology, as rudimentary as it is," he
says. "It has evolved in its look and now can be
concealed in the floor and put on doors...aesthetically it's nicer than it used to be. The ROI
on EAS historically have been very favourable.
Now, the next step is making them smarter and
tying them into other value-add technologies."
The first step in the evolution of retailers' loss
prevention strategies is the realization that collaboration among various divisions-from Operations to IT and Human Resources-is the key
to the best ROI and long-term success against
shrink. "While everyone has their own needs and
interests, the bottom line and goal of all retail departments is the need to sell more," Miller adds.
So, what are some of those next leading edge
loss prevention technologies that are helping
retailers sell more and lose less?
www.retailcouncil.org/cdnretailer
Replacing CCTV with IP cameras
As far as cameras, what Sears Canada and many other retailers have evolved to is replacing their existing closed circuit
television (CCTV) cameras with Internet Protocol (IP) based
cameras-a staple of the surveillance industry for years-not just
for the higher definition and better picture quality for evidence,
but also for their ability to monitor stores and retail facilities
remotely. Currently, Sears Canada has ten of their 2.0 Concept
stores on board with IP cameras. "This has been so successful
that we've partnered with operations and they've also used this
technology," says Berezowski.
"We've increased our investment in this area every year for
the last five years," he adds.
Sears Canada has also made a big investment in state-of-theart internal investigation kits. "Many retailers are now doing
this," Berezowski explains. "What we've done at Sears Canada
is give each region the wireless technology, so they don't have
to run wires and very quickly we can get wireless cameras and
standalone DVRs installed that can monitor their own playback
into the stores; this helps especially for more successful completion of internal theft cases."
Miller says that more and more retailers, like Sears Canada,
are realizing the cost of moving to IP cameras is worth it when
they see the return on investment. "What we are seeing in North
America, while it's tough to attach a percentage, but for many
THE LOSS PREVENTION ISSUE | CANADIAN RETAILER
| 29
http://www.retailcouncil.org/cdnretailer
Table of Contents for the Digital Edition of Canadian Retailer - Holiday 2016
PUBLISHER’S DESK
RETAIL CURRENTS
UNDER THE BANNER
INDUSTRY NEWS
RETAIL: AT ISSUE
RETAIL WEST 2016: HOW THE WEST WAS WON
TECHNOLOGY'S ROLE IN EMPOWERING CONSUMER-DRIVEN INNOVATION
TOTAL LOSS
TOP TECHNOLOGY TOOLS TO SHRINK YOUR SHRINK
LP CONFERENCE 2016: PROTECTING ORGANIZATIONS, AMPLIFYING PROFITS
GAINING GROUND IN THE FIGHT AGAINST LOSS
DTLQC 2016: CUSTOMER EXPERIENCE, ECONOMY AND THE RETAIL BRAND
ADVERTISER’S INDEX
Canadian Retailer - Holiday 2016 - bellyband1
Canadian Retailer - Holiday 2016 - bellyband2
Canadian Retailer - Holiday 2016 - cover1
Canadian Retailer - Holiday 2016 - cover2
Canadian Retailer - Holiday 2016 - insert1
Canadian Retailer - Holiday 2016 - insert2
Canadian Retailer - Holiday 2016 - 3
Canadian Retailer - Holiday 2016 - PUBLISHER’S DESK
Canadian Retailer - Holiday 2016 - RETAIL CURRENTS
Canadian Retailer - Holiday 2016 - UNDER THE BANNER
Canadian Retailer - Holiday 2016 - 7
Canadian Retailer - Holiday 2016 - INDUSTRY NEWS
Canadian Retailer - Holiday 2016 - 9
Canadian Retailer - Holiday 2016 - RETAIL: AT ISSUE
Canadian Retailer - Holiday 2016 - 11
Canadian Retailer - Holiday 2016 - RETAIL WEST 2016: HOW THE WEST WAS WON
Canadian Retailer - Holiday 2016 - 13
Canadian Retailer - Holiday 2016 - TECHNOLOGY'S ROLE IN EMPOWERING CONSUMER-DRIVEN INNOVATION
Canadian Retailer - Holiday 2016 - 15
Canadian Retailer - Holiday 2016 - 16
Canadian Retailer - Holiday 2016 - 17
Canadian Retailer - Holiday 2016 - 18
Canadian Retailer - Holiday 2016 - 19
Canadian Retailer - Holiday 2016 - 20
Canadian Retailer - Holiday 2016 - 21
Canadian Retailer - Holiday 2016 - 22
Canadian Retailer - Holiday 2016 - 23
Canadian Retailer - Holiday 2016 - TOTAL LOSS
Canadian Retailer - Holiday 2016 - 25
Canadian Retailer - Holiday 2016 - 26
Canadian Retailer - Holiday 2016 - 27
Canadian Retailer - Holiday 2016 - TOP TECHNOLOGY TOOLS TO SHRINK YOUR SHRINK
Canadian Retailer - Holiday 2016 - 29
Canadian Retailer - Holiday 2016 - 30
Canadian Retailer - Holiday 2016 - 31
Canadian Retailer - Holiday 2016 - LP CONFERENCE 2016: PROTECTING ORGANIZATIONS, AMPLIFYING PROFITS
Canadian Retailer - Holiday 2016 - 33
Canadian Retailer - Holiday 2016 - 34
Canadian Retailer - Holiday 2016 - 35
Canadian Retailer - Holiday 2016 - GAINING GROUND IN THE FIGHT AGAINST LOSS
Canadian Retailer - Holiday 2016 - 37
Canadian Retailer - Holiday 2016 - 38
Canadian Retailer - Holiday 2016 - 39
Canadian Retailer - Holiday 2016 - 40
Canadian Retailer - Holiday 2016 - 41
Canadian Retailer - Holiday 2016 - 42
Canadian Retailer - Holiday 2016 - 43
Canadian Retailer - Holiday 2016 - DTLQC 2016: CUSTOMER EXPERIENCE, ECONOMY AND THE RETAIL BRAND
Canadian Retailer - Holiday 2016 - 45
Canadian Retailer - Holiday 2016 - ADVERTISER’S INDEX
Canadian Retailer - Holiday 2016 - cover3
Canadian Retailer - Holiday 2016 - cover4
Canadian Retailer - Holiday 2016 - divider1
Canadian Retailer - Holiday 2016 - divider2
Canadian Retailer - Holiday 2016 - 55
Canadian Retailer - Holiday 2016 - 56
Canadian Retailer - Holiday 2016 - 57
Canadian Retailer - Holiday 2016 - 58
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