November 2009 - Parks & Recreation - 34

research update continued from page 30

Component #2
Community Issues Identification
Analysis of community issues and problems (need), as well an assessment of
community desires, interests, and demands. This includes community surveys (mail, web-based, special interest),

community meetings, focus groups and
individual interviews. This outreach effort reaches beyond those who typically
attend public forums, scheduling specific time with neighborhoods, congregations, youth groups and others who
may typically be considered " invisible "

®

or under-represented throughout a planning process.
Component #3
Core Service Identification and
Provision Strategies-Mission
Assessment of the agency's existing menu
of services including programs, facilities
and all physical properties, evaluating:
fit with organizational values and vision;
market position; economic viability and
financial capacity; and the quantity and
accessibility of similar services within the
community. This assessment results in a
Service Portfolio including provision strategies. This is followed by the development
of the agency's Mission Statement (identification of " who " the agency should serve;
" what services " the agency should be in the
business of providing; " how " the services
will be delivered; and " why " the services are
being delivered). This Mission Statement
is guided by the results of Components 1-3.
Component #4
Resource Allocation Philosophy
Development of an organizational Resource
Allocation Philosophy that articulates and
illustrates the agency's financial, human
and land resource allocation philosophies
as they relate to and align with the organizational values, vision and mission, and community needs and desires. These include: a
cost recovery and subsidy allocation philosophy; organizational staffing structure
and philosophy; and physical properties
management and development philosophy.
Component #5
Operational Actions
Development of Operational Actions that
articulate how the agency will implement
the results of preceding steps in the process. This will include measurable planning
goals and objectives and will be integral
to the staff performance review process.

®

Circle 20 on product information form on PAGE 67

32	 Parks & Recreation

November 2009

w w w. NRPA .ORG

Component #6
Outcomes Development
Development of outcomes plan focusing on
selected services that have the greatest ability to affect, influence or impact the most
significant or critical community issues
as determined in Component #2. For each
Continued on page 34



November 2009 - Parks & Recreation

Table of Contents for the Digital Edition of November 2009 - Parks & Recreation

November 2009 - Parks & Recreation - 1
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