Synergy - November/December 2012 - 4

author submission guidelines
If you are interested in writing an article for SYNERGY, submissions are requested as text saved in Word format and e-mailed to twojtalewicz@namss.org. You should include a one-paragraph biography and an author photo if available (300 dpi or better if submitted electronically). If you send an original photo print, send to Managing Editor, SYNERGY (NAMSS), 401 N. Michigan Ave., Suite 2200, Chicago, IL 60611. All articles are subject to acceptance and editing. Author’s e-mail address may be published unless the author requests otherwise prior to publication. The ideal length of articles is 500–750 words and accompanied by quality photographs (color or black/white) and hard copy backup of any charts, graphs, or other supporting artwork. All articles are subject to publication at the NAMSS Web site at www.namss.org. Industry-related articles normally appear within three issues of receipt.

2025 M Street, NW, #800, Washington, DC 20036 Phone: 202/367-1196 Fax: 202/367-2196 Online: www.namss.org

SYNERGY

NAMSS Board of directors
2012 NaMss Leadership teaM

presideNt
Constance E. Riedel, BS, CPMSM, CPCS

Editor

presideNt-eLect
Melissa Walters, MHA, CPCS, CPMSM

guidelines for ce article submissions
Anyone submitting an article published in SYNERGY is eligible for NAMSS approved credits. The article must address an industry-related issue or topic, and must be at least 1,500 words. The author also must include 10 True/False or multiple choice questions and answers that relate clearly and directly to the article’s content. Articles should be sent to the SYNERGY managing editor. Request for credits must be made in writing and must accompany the article. Upon receipt of the article, it will be determined whether or not the article meets the criteria. If it does, it will be forwarded to the editor of SYNERGY for eligibility confirmation. A maximum of three credits for each accepted article will be granted. The editor will notify the author of the article in writing of the number of credits awarded. Credits will not be granted on a retroactive basis. If the article does not meet the criteria for awarding credits, the editor will notify the author of the article in writing. CE articles appear in the order in which they are received, unless content is deemed time-sensitive by the editor.

Melissa Walters, MHA, CPCS, CPMSM Director, Medical Staff Svcs. & Network Credentialing Kettering Medical Center 3535 Southern Blvd Kettering, OH 45429 PH: (937) 395-8324 FAX: (937) 395-8357 melissa.walters@khnetwork.org

iMMediate past presideNt
Kate Conklin, BS, CPMSM, CPCS, CPHQ

treasurer
John R. Pastrano, BA, CPCS, CPMSM

secretary
Linda M. Waldorf, BS, CPMSM, CPCS

Managing Editor
Theresa Wojtalewicz Editorial Offices 330 N. Wabash Ave., Suite 2000 Chicago, IL 60611 Phone: 312/673-5870 Fax: 312/245-1094 E-mail: twojtalewicz@namss.org

directors at Large
Christina Cabral, MBA, CPCS, CPMSM Gwendolyn Davenport, MBA, CPCS Katie Engel, MS, CPMSM Bonnie Enloe-Gutierrez, BHA, CPCS, CPMSM Diane M. Meldi, MBA, CPCS, CPMSM Kimberly Pakney, CPMSM, CPCS Frances M. Ponsioen, CPMSM, CPCS Faith E. Rhoades, CPMSM, MMHC Amy A. Wade, BA, CPMSM, CPCS

letters to the editor
Send to SYNERGY Letters, 2025 M Street, NW, #800, Washington, DC 20036, fax 202/367-2196 or e-mail info@namss.org. Include a return address and daytime phone number. We reserve the right to edit all letters. All published letters become the property of SYNERGY.

assistant Editor
Alexa Schlosser Editorial Offices 330 N. Wabash Ave., Suite 2000 Chicago, IL 60611 Phone: 312/673-5791 Fax: 312/245-1094 E-mail: aschlosser@namss.org

puBLic MeMBer
Paul A. Verardi, Esq.

executive director
Megan Cohen, MPA, CAE

advertising information
Advertising material must be submitted electronically. If you would like to receive information on advertising in SYNERGY, contact Kelly Miller, M.J. Mrvica Associates, Inc., 2 West Taunton Ave., Berlin, NJ 08009, phone 856/768-9360, or e-mail kmiller@mrvica.com.

advErtisEr’s indEx
ABMS Solutions/Certifacts OnLine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 American Medical Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 American Osteopathic Information Association . . . . . . . . . . . . . . . . . . . . . . . . . 9 Applied Statistics & Management, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . .18-19 Buchanan & Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Cactus Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IBC CBR Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 C Mobley & Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Credentials Online/HealthLine Systems, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Edge-U-Cate The Credentialing School . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Greeley Company. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Hardenbergh Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 HC Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Healthline Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BC Intellisoft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 JLS Interactive/EZ Competency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Morrisey Associates, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IFC, 29 Vistar Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

namss customer service
To promote the highest quality of service to members, patrons, and general public. Ensuring excellence in the fulfillment of operations, programs, and services under the NAMSS Mission Statement. Standards of Excellence: We strive to be friendly, courteous, and timely in service to members and others. We ensure timely responses to questions, inquiries, and voice messages, striving for a 24-hour response. We ensure timely response to e-mail communication, striving for a 48-hour response. We ensure qualified responses or referrals to individuals when certification, professional, or technical clarification is necessary in responding to questions. We ensure the integrity and confidentiality of all communications.

SYNERGY is published bimonthly by the National Association Medical Staff Services. SYNERGY strives to provide timely, practical information to help NAMSS members keep up-to-date on the issues that impact their day-to-day business. Editorial coverage in SYNERGY addresses information, trends, and events of interest to the entire medical services industry. Statements of fact and opinion are those of the author and do not necessarily imply or reflect the opinion of NAMSS, its board of directors, members, or staff. Comments regarding the editorial content of SYNERGY should be directed to the editor. Materials in this publication may not be reprinted in any form without written permission from NAMSS. Send letters to the editor, subscription requests, and address changes to SYNERGY, 2025 M Street, NW, #800, Washington, DC 20036, 202/367-1196, fax 202/367-2196, or online www.namss.org. Subscriptions to SYNERGY are a benefit of membership in NAMSS; if you would like to receive information on becoming a NAMSS member, contact NAMSS Headquarters, 2025 M Street, NW, #800, Washington, DC 20036, 202/367-1196, fax 202/367-2196, or online www.namss.org. © 2012 NAMSS • JO 50178

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SYNERGY NOVEMBER/DECEMBER 2012
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Synergy - November/December 2012

Table of Contents for the Digital Edition of Synergy - November/December 2012
