1 975 1 986 RESTRUCTURE AND RECESSION GETTY IMAGES DURING THE PERIOD THAT BEGAN IN 1975, THE FIRM ACQUIRED AND DEVELOPED MUTUAL FUNDS, IMPLEMENTED SYSTEMS THAT TRANSFORMED THE COMPANY INTO A LEADER IN CUSTOMER SERVICE, PIONEERED A HOST OF DEVELOPMENTS IN THE FINANCIAL INDUSTRY, AND RESTRUCTURED ITSELF AS AN INVESTMENT PARTNERSHIP WITH THREE SUBSIDIARIES. ULTIMATELY, THESE MOVES SET THE STAGE FOR GREATER SUCCESS THAN THE COMPANY'S FOUNDERS COULD HAVE IMAGINED. << A specialist at the New York Stock Exchange looks at a mock-up of a comprehensive project to upgrade the trading facilities at a time when Oppenheimer & Co. was advancing its own technological capabilities, especially in shareholder services. 1975-1986 Restructure and Recession  *  27