Big Picture - October 2015 - (Page 2)

insight Insomnia E ating lunch at a conference recently, I sat at a table with a pre-assigned topic: signage and graphics. Good fit, right? As we made our way through the meal, fellow attendees and I swapped signage stories, then productivity tips. Ironically, that conversation stuck with me in ways that nothing else from the show has. None of us had much insight. If anything, we agreed that it's nearly impossible to crack the code of work-life balance. One guy told me he absolutely does not answer emails between 7 p.m. and 7 a.m. Another said he travels to upstate New York each summer, picking places without cell service or television to spend time with his kids. "If I say I'm unreachable," he said, "it's really true!" Later that week, I visited CC West Printing in Austin, Texas, where the office Shih Tzu puppy made my heart stop, and owner James Diorio confessed that he doesn't do too much in the way of marketing. Normally, I would jump in to persuade him, but I found myself holding back. If Diorio isn't mass marketing himself, he is making other wise decisions. When one manufacturer declined to pick up a printer trade-in, he kept it, revamping the eight-year-old machine, which is still in use. He's built a following of local customers, with an infusion of non-Texans who meet him at the South by Southwest festival ("South by" to those in the know) each year. And the bigger, online, wide-format printer that opened in Austin? Instead of seeing them as a threat, Diorio says they've helped him get volume pricing on materials. I had a spate of sleeplessness this month; odd late nights in which my brain seemed determined to sort out one more thing, then another, and another. I ran the situation by a psychologist friend, begging for a tip, but he was more interested in my daytime commitments than in my sleep habits. His advice was obvious: "You're doing too much." It was hard to hear. I don't want to do less; I want to finish everything on my list and get some sleep. But when I fi nd myself dozing blissfully on weekends, yet wakeful in the wee hours on weeknights, I know he's right. Diorio has reasons to be wakeful, too: It's easier than ever to enter the wide-format market, and employees who receive expensive training may as well start their own venture, driving experienced printers to diversify - which itself requires more skill and more staff. Who, after all, has existing personnel trained in fabric finishing techniques, or patterns for the odd customer who brings in a pillow they want covered with a custom print? That's the battle of diversification: It requires a step out of balance to ramp up training and equipment, and then a rebalancing, so that you can continue to focus on your strengths - and get some sleep at night. bigpicture.net EDITORIAL Robin Donovan Editor-in-Chief robin.donovan@stmediagroup.com Adrienne Palmer Managing Editor adrienne.palmer@stmediagroup.com Kiersten Wones Assistant Editor kiersten.wones@stmediagroup.com Kathleen DeZarn Art Director kathy.dezarn@stmediagroup.com Marty McGhie, Craig Miller, Beth Osborne Columnists Rick Bachelder, Kathy Boydstun, Terry Corman, Scott Crosby, Brandon Gabriel, Michael Garcia, Kirk Green, Robert Kissel, Tina McLaughlin, Craig Miller, Carmen Rad, Greg Root, Jared Smith, Mark Taylor Editorial Advisory Board SALES Murray Kasmenn Senior VP/Group Publisher 770/578-2577 murray.kasmenn@stmediagroup.com Lou Arneberg Senior Market Strategist East and Midwest US, E Canada 800/654-5169 lou.arneberg@stmediagroup.com Ben Stauss Senior Market Strategist West and South US, W Canada, Europe, Asia 513/263-9363 ben.stauss@stmediagroup.com Linda Volz Production Supervisor linda.volz@stmediagroup.com Tedd Swormstedt President Steve Duccilli October 2015 Senior VP of Content Christine Baloga Audience Development Director Kari Freudenberger Director, Online Media BIG PICTURE SUBSCRIPTION SERVICES 2 BY ROBIN DONOVAN, editor-in-chief BIG PICTURE (ISSN 1082-9660) is published 9 times annually (Jan/Feb, March, April, May, June/July, August, September, October, Nov/Dec) by ST Media Group International Inc., 11262 Cornell Park Dr., Cincinnati, OH 45242-1812. 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Table of Contents for the Digital Edition of Big Picture - October 2015

Big Picture - October 2015
Contents
Insight
Wide Angle
Upfront
Inside Output
Business + Management
Money Magnet
No Time to Waste
SGIA Expo 2015
R+D
Job Log

Big Picture - October 2015