Signs of the Times - January 2014 - (Page 36)
The M o v i ng Me ssag e
Wade Swormstedt
is the publisher/editor
of Signs of the Times
magazine, celebrating
his 30th year on staff.
B y Wa d e S w o r m s t e d t
Canadian Casino Study
Documents Dynamic Digital
Signage's Impact
Responses to food promotions and "calls to action" noticeably increase.
The following synopsis is taken
from a 23-page report entitled
"Understanding the effect of digital
signage on sales and promotions."
Much of the following is published
nearly verbatim. The beginning
abstract states:
"This paper summarizes the
results of a joint project conducted
by Intel, Research Strategy Group,
Ontario Lottery and Gaming, Capital Networks and EdCom. The project was conducted between August
and December 2012. The goal was
to understand the effects of digital
signage on non-gaming sales and
offers in a casino environment.
"The project was set up using an
experimental design to compare
venues with digital signage to venues
with static signage to venues with
no signage over three time periods.
"The results allow us to estimate
the effect of digital signage at the
casino venues in three areas: free
giveaways, restaurant menu-item
sales and sign-ups for a loyalty
program.
The Anonymous Video Analytics
(AVA) data provided by the Intel
Audience Impression Metrics (AIM)
Suite help to understand the impact
of the digital signage in relation to
static signage and no signage, and
to draw important insights about
the optimal location and content
design for digital screens."
O
verall, the results confirmed
that digital signage has a notable
impact on food-purchase decisions,
Table 1: Static and Dynamic Digital Signs
Brantford
Thousand Islands Sault Ste. Marie
(dynamic digital sign) (dynamic digital sign)
(static sign)
Average Number of
Impressions per Day
299
342
54
Average Number of
Patrons per Day
3740
2200
1725
8%
16%
3%
Ratio of Impressions to
Number of Patrons
Table 2: The Impact of Message Location
such as those pertinent to free
giveaways and restaurant items.
However, on the more complex
decision-making required for signing
up to a loyalty program, it was difficult to detect a measurable response from the results of this study.
The study involved four casinos
in Ontario: Brantford Casino, Thousand Islands Casino, Sault Ste. Marie
Casino and Thunder Bay Casino.
Each has similar gaming features.
Dynamic-digital-signage screens
were installed at the first two casinos. The third casino received a
static sign. Thunder Bay had no
added signage and served as the
control site.
Each digital screen contained
three ads in a continuous loop:
* Food and beverage restaurant
items
* A responsible-gaming promotion
* A Winner's Circle Rewards
(WCR) loyalty program
On the static sign, the same three
ads were shown side by side. The
AIM Suite technology was installed
at the three "signed" casinos in
order to collect Anonymous Video
Analytics (AVA) data at each. The
control site had no ads at all.
The three phases each involved
two, one-week durations to assess
audience interaction. For all three
Brantford
Phase 1
Number of Impressions
Number of Tote Bags
Given Away
% of Total Impressions
Brantford
Phase 2
Brantford
Phase 3
Thousand Islands
Phase 1
Thousand Islands
Phase 2
Thousand Islands
Phase 3
3876
2838
5862
5463
4464
4454
23
19
328
35
29
282
0.6%
0.7%
5.6%
0.6%
0.6%
6.3%
36 SIGNS OF THE TIMES January 2014
Table of Contents for the Digital Edition of Signs of the Times - January 2014
Signs of the Times - January 2014
Contents
ST Update
Technology Update
Large-Format Design Strategies
Vinyl Apps
Strictly Commercial
Lighting Techniques
The Moving Message
Technology Review - Agfa’s Jeti Titan X
Technology Review - Polytype’s NQ32 UV hybrid printer
Design Matters
New Products
Industry News
GableSigns’ Casino Signs
Dynamic Digital Signage Made Simple
Building Street Cred
Modern Sign Engineering
Advertising index
Editorially speaking
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