Engineering Inc. - July/August 2003 - 3

MEMBERS ASK Q. Does ACEC offer any issues important to customer courses
directly to your desktop education programs via the satisfaction and
retention, effec- via the Web and CD-ROMs. Web? tive and efficient
operations, You can use this format to learn and a healthy bottom line. To
at work or at home, whenever A. Yes. ACEC offers three purchase a copy, go
to it's convenient. SmartPros online programs all of which
www.acec.org/publications and course content and hours vary save
participants the time and enter the keyword Quality, or by subject, and
prices range expense of traveling for call 202-682-4318 and ask for from
$25 to $1,500. The com- educational development. The Rina Lee. This
publication, pany's latest offering is the Pro- first program is ACEC's
Best which is on sale now, is $69 ject Management Series, a 35- Practices
Seminars, featuring for members and $89 for non- hour online interactive
hot business topics taught by members. course developed by engineers
Ingrid Mendoza, director of national experts. These live, for engineers
which contains online seminars enable publications, 202 347-7474, over 61
individual learning participants to listen and imendoza@acec.org modules
in 11 major subject interact with instructors areas, including Budgeting
and I f yo u h a v e a q u e s t i o n and other students by phone,
Planning, Project Accounting you would like answered in while viewing the
speaker's and Finance, and Contracts and Members Ask, presentation
materials on the Procurement. SmartPros is avail- e-mail Andrea Keeney at
Web. Sessions are 90 minutes, able to ACEC members at a akeeney@acec.org.
beginning at 1:30 p.m. EST, discounted price. We look forward to on at
least two weekdays each To find out more about any of hearing from you.
month. The registration fees are ACEC's educational seminars, per site,
not per person and visit our website, www.acec.org, are $199 for members
and $249 or contact Andrew Fort as for non-members. below. Andrew Fort,
director of The second program is ACEC's Market Forecast Series. education
programs, 202 347- These monthly briefings are 7474, afort@acec.org held at
ACEC's headquarters in Q. Are there any ACEC Washington, D.C. and they
tools available that would help are available nationwide through my firm
with our Quality virtual attendance via teleconfer- Management Plan? ence
and the Web. The Market Forecast Series is a direct A. With an increasing
resource for learning about pri- number of clients using vate and federal
market oppor- the qualifications-based tunities. Prominent speakers
selection QBS process to provide up-to-date project and procure
professional services, budget information from key engineering firms need
to make federal agencies and discuss pri- certain they are providing the
vate sector spending trends. highest level of service possible.
Teleconference participants use ACEC's newly revised Quality the phone and
Internet to follow Management Guidelines can the audio and slide
presentation help. and can ask questions in real Quality Management Guide-
time. The teleconference regis- lines is one of ACEC's Guide- tration fee
is $99 for members lines to Practice publications, and $119 for
non-members. and encourages you and others Lastly, ACEC offers archived in
your organization to identify business programs through and address
critical business SmartPros, which delivers l August 2003 3 July
ENGINEERING INC.
http://www.acec.org/publications http://www.acec.org
Engineering Inc. - July/August 2003

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