Engineering Inc. - September/October 2008 - 21
hose firms that are more open are able to keep small problems small. Dave coLLInGs aMes & GouGh t Randy Lewis, vice president of loss prevention and client education at XL Insurance in Denver. “For example, the structural engineers in a firm make a design change, but they fail to bring M/E/P into the loop or they do it with e-mail. They don’t talk it through and make sure it goes through. M/E/P has to scramble, and then someone wonders if anyone told the fire control people. It all cascades if it’s not dealt with.” In a recent Ames & Gough survey of a large multidisciplinary firm, engineers cited communication as the primary key to risk management—communication up and down within the firm, across disciplines, and especially with the client. Putting Policies in Place Managing professional liability risk in multidiscipline firms requires many of the same strategy components used by engineering firms of all sizes. Risk management experts say it’s more difficult to implement these components and point to five key risk management strategies: technical expertise, client relationships, communication, contracts and training. Syska Hennessy’s Magliano believes technical expertise is the foundation of successful risk management. “If you produce your product in a disciplined way, if you produce a quality technical product, you are going to avoid much of the risk,” he says. “You preclude the results of your risk creation.” “Technical expertise is very important, especially on larger, more complex projects,” concurs Ames & Gough’s Collings, “but firms also have to have a high level of awareness of risk.” Let’s say, for example, that a less experienced person in a local office runs into a professional liability problem. Some firms are open to calling in senior people from the home office to solve the problem. Others don’t want the home office to know, and the inexperienced people try to deal with the situation. “Those firms that are more open are able to keep small problems small,” says Collings. David Evans’ Beemer says the most important risk management factor is the firm’s relationship with the client. Firms need to know with whom they are september / october 2008 eNGINeerING INc. 21
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Engineering Inc. - September/October 2008
Table of Contents for the Digital Edition of Engineering Inc. - September/October 2008
Engineering Inc. - September/October 2008
Contents
From ACEC to You
News & Notes
Market Watch
Legislative Action
Decision '08
Managing Risk in a Multidiscipline World
Healthy Designs
Taking the Next Step
Business Insights
2008 Fall Conference Primer
Members in the News
One On One
Engineering Inc. - September/October 2008 - Engineering Inc. - September/October 2008
Engineering Inc. - September/October 2008 - Cover2
Engineering Inc. - September/October 2008 - Contents
Engineering Inc. - September/October 2008 - From ACEC to You
Engineering Inc. - September/October 2008 - 3
Engineering Inc. - September/October 2008 - News & Notes
Engineering Inc. - September/October 2008 - 5
Engineering Inc. - September/October 2008 - 6
Engineering Inc. - September/October 2008 - 7
Engineering Inc. - September/October 2008 - Market Watch
Engineering Inc. - September/October 2008 - 9
Engineering Inc. - September/October 2008 - Legislative Action
Engineering Inc. - September/October 2008 - 11
Engineering Inc. - September/October 2008 - Decision '08
Engineering Inc. - September/October 2008 - 13
Engineering Inc. - September/October 2008 - 14
Engineering Inc. - September/October 2008 - 15
Engineering Inc. - September/October 2008 - 16
Engineering Inc. - September/October 2008 - 17
Engineering Inc. - September/October 2008 - Managing Risk in a Multidiscipline World
Engineering Inc. - September/October 2008 - 19
Engineering Inc. - September/October 2008 - 20
Engineering Inc. - September/October 2008 - 21
Engineering Inc. - September/October 2008 - 22
Engineering Inc. - September/October 2008 - 23
Engineering Inc. - September/October 2008 - Healthy Designs
Engineering Inc. - September/October 2008 - 25
Engineering Inc. - September/October 2008 - 26
Engineering Inc. - September/October 2008 - 27
Engineering Inc. - September/October 2008 - Taking the Next Step
Engineering Inc. - September/October 2008 - 29
Engineering Inc. - September/October 2008 - 30
Engineering Inc. - September/October 2008 - 31
Engineering Inc. - September/October 2008 - Business Insights
Engineering Inc. - September/October 2008 - 33
Engineering Inc. - September/October 2008 - 2008 Fall Conference Primer
Engineering Inc. - September/October 2008 - 35
Engineering Inc. - September/October 2008 - Members in the News
Engineering Inc. - September/October 2008 - 37
Engineering Inc. - September/October 2008 - 38
Engineering Inc. - September/October 2008 - 39
Engineering Inc. - September/October 2008 - One On One
Engineering Inc. - September/October 2008 - Cover3
Engineering Inc. - September/October 2008 - Cover4
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