Health Administration Press Management Catalog - Fall 2020 - 29

COMMUNITY
OPERATIONS
HEALTH,
MANAGEMENT/PATIENT
POPULATION HEALTH,
SAFETY
ANDAND
EPIDEMIOLOGY/ECONOMICS
QUALITY MANAGEMENT
NEW BOOKS

An AUPHA/HAP book
Hardbound, 437 pp, 2017
ISBN-13: 978-1-56793-851-7
Order code: 2327I
$73.50 member price;
$105 non-member price

HEALTHCARE OPERATIONS
MANAGEMENT,
THIRD EDITION
Daniel B. McLaughlin and
John R. Olson, PhD
³ Instructor Resources:
Test bank, PowerPoint slides
for each chapter, case studies
with data for analysis, and
teaching notes.
Healthcare Operations Management
aims to help healthcare management
students and working professionals
find ways to improve the delivery of
healthcare, even with its complex web
of patients, providers, reimbursement
systems, physician relations,
workforce challenges, and intensive
government regulation. Taking an
integrated approach, the book puts
the tools and techniques of operations
improvement in the context of
healthcare so that readers learn how
to increase the effectiveness and
efficiency of tomorrow's healthcare
system. Thoroughly revised and
updated, this edition includes a new
chapter on big data and analytics for
fact-based decision-making and new
case studies and exercises.

An ACHE Management Series book
Softbound, 530 pp, 2016
ISBN-13: 978-1-56793-782-4
Order code: 2306I
$49 member price;
$70 non-member price

THE TOYOTA WAY TO
HEALTHCARE
EXCELLENCE: INCREASE
EFFICIENCY AND
IMPROVE QUALITY WITH
LEAN, SECOND EDITION
John Black with David Miller
and Joni Sensel
³ Instructor Resources:
PowerPoint slides and
discussion questions.
This book explains what Lean is, how
it works, and how it can benefit
healthcare. This new edition explores
how Lean can transform healthcare at
any level. Four new chapters describe
the implementation of Lean in the
healthcare system of Saskatchewan,
Canada-a province that employs
more than 40,000 healthcare workers
to serve a population of 1.13 million
people scattered over 251,900 square
miles. In addition, a new epilogue
presents an update on previous cases
and shares the perspectives of three
leaders looking back on their
implementations, considering longterm success, and offering their most
seasoned advice.

An ACHE Management Series book
Softbound, 350 pp, July 2019
ISBN-13: 978-1-64055-068-1
Order code: 2390I
$42 member price;
$60 non-member price

FIVE DISCIPLINES FOR
ZERO PATIENT HARM: HOW
HIGH RELIABILITY
HAPPENS
Charles A. Mowll, LFACHE
Healthcare organizations must reset
their patient safety goal to zero
patient harm. This book offers realworld, how-to guidance for driving
fundamental change that consistently
achieves safe patient care. Drawing
on best practices from high-hazard
industries such as aviation, nuclear
power, and air traffic control, this
book details the safety habits and
disciplines that are ingrained in
these organizations' cultures and
behaviors. Specifically, five disciplines
of performance excellence, when
consistently applied to healthcare
organizations, can save lives and
protect patients from harm. Zero
preventable patient harm can be the
norm-not the stretch goal.

Request an exam copy at ache.org/HAPexam

29

https://www.ache.org/learning-center/publications/books/2390I https://www.ache.org/learning-center/publications/books/2327I https://www.ache.org/learning-center/publications/books/2306I https://www.ache.org/learning-center/publications/books/2327I https://www.ache.org/learning-center/publications/books/2306I https://www.ache.org/learning-center/publications/books/2390I http://www.ache.org/HAPexam

Health Administration Press Management Catalog - Fall 2020

Table of Contents for the Digital Edition of Health Administration Press Management Catalog - Fall 2020