The Journal of College and University Student Housing - Volume 37, No. 2 - 82

Diane D. Everett • Zachary V. Loftus

These two sets of quotations reveal the dilemmas RAs faced. On the one hand, they wanted to befriend their residents, to fit in among their peers, and to be treated as hall mates. On the other hand, because of their position as RAs and other differences from their residents, RAs recognized that their relationships with their residents were not relationships between peers, whether due to residents’ hesitancy to interact with RAs as equals or to the distance RAs felt from their residents.

Resident Assistants’ Experiences of Role Conflict and Difficulty Taking Disciplinary Action
When asked on the questionnaire how often they experienced role conflict—specifically, how often they felt torn between their role as a friend and their role as an RA with their residents, when it came to enforcing university policies and rules—25% of the respondents answered never, 25% responded rarely, 25% stated sometimes, and 25% replied often. None indicated always.

Measures of association in Table 3 reveal that RAs’ class year, level of experience as an RA, sex composition of the residence building, and the percentage of residents on their own floors and in their own buildings with whom they had a personal relationship were not related to how often RAs experienced role conflict. However, males more often than females experienced role conflict regarding the enforcement of university regulations with their residents (Somers’ d = -.500, p < .05). Additionally, RAs who claimed to have a stricter disciplinary style reported experiencing role conflict less frequently than did those with a more lenient style (gamma = -.350, p < .05). Over half of the respondents (53.1%) commented that it was somewhat (28.1%) or quite difficult (25%) to take disciplinary action against residents with whom they were more familiar. Approximately 34% remarked that it was a little difficult, but only 12.5% noted that it was not at all difficult. None reported that it was extremely difficult.

Table 3
Measures of Association Between Respondent Characteristics and How Often Resident Assistants Experienced Role Conflict
Characteristic Somers’ d Measure of association Gamma Pearson’s r p

Sex Class year Level of experience as an RA Overall disciplinary style Sex composition of building Percentage of friends on own floor Percentage of friends in own building
* p < .05

-.500 -.017 .051 -.350 .052 .115 .165

.012* .926 .780 .039* .729 .532 .365

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The Journal of College and University Student Housing - Volume 37, No. 2

Table of Contents for the Digital Edition of The Journal of College and University Student Housing - Volume 37, No. 2

The Journal of College and University Student Housing - Volume 37, No. 2
Contents
Letter from the Editor
Training Resident Assistants to Make Effective Referrals to Counseling
Professional Development Needs for New Residential Life Professionals
Structural Analysis of the Resident Assistant Cultural Diversity Questionnaire
Recent Alumni Perceptions of Hall Government Leadership Learning
Resident Assistants as Rule Enforcers Versus Friends: An Exploratory Study of Role Conflict
College Housing Dissertations: A Bounded Qualitative Meta-Study
The Journal of College and University Student Housing - Volume 37, No. 2 - Intro
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The Journal of College and University Student Housing - Volume 37, No. 2 - Contents
The Journal of College and University Student Housing - Volume 37, No. 2 - Letter from the Editor
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The Journal of College and University Student Housing - Volume 37, No. 2 - Training Resident Assistants to Make Effective Referrals to Counseling
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The Journal of College and University Student Housing - Volume 37, No. 2 - Professional Development Needs for New Residential Life Professionals
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The Journal of College and University Student Housing - Volume 37, No. 2 - Structural Analysis of the Resident Assistant Cultural Diversity Questionnaire
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The Journal of College and University Student Housing - Volume 37, No. 2 - Recent Alumni Perceptions of Hall Government Leadership Learning
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The Journal of College and University Student Housing - Volume 37, No. 2 - Resident Assistants as Rule Enforcers Versus Friends: An Exploratory Study of Role Conflict
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The Journal of College and University Student Housing - Volume 37, No. 2 - College Housing Dissertations: A Bounded Qualitative Meta-Study
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