The Journal of College and University Student Housing - Volume 43, No. 3 - 104

Danielle K. Molina

In my field notes, I pondered the meaning
such characteristics symbolized with regards
to identity for early-career residential life practitioners. Data from a set of 18 semi-structured
interviews about perceptions of residential life
work provided a potential response.
When asked to distinguish between what
student affairs professionals do and who they
are, TUE's residential life administrators at all
levels consistently had difficulty answering the
question. Instead, they described the roles that
resembled aspects of both their identity and
their work responsibilities (Table 1). Of particular note regarding this summary was the

prevalence of hero imagery in administrators'
role descriptions. Perhaps more insightful was
the fact that the hero imagery was most prominent in responses by early-career practitioners,
RAs and RDs.
Using heroism as a lens to reanalyze the
data, the results pointed to a consistent and
articulated thread addressing the relationship
between emergency management and professional identities in residential life work for early-career practitioners. Further exploring this
thread, three significant themes with implications for theory and practice emerged: heroism
imparted, heroism internalized, and heroism lost.

Table 1
Work Roles Mentioned by Residential Life Administrators During Interviews

104

n

Identities

Roles

28

Hero/rescuer

Hero, security blanket, medical professional, firefighter, police officer, soldier

22

Advisor/counselor

Helper, counselor, advisor, social worker, mentor, listener, sounding board,
confessor, motivator

19

Role model

Role model, RA for RAs

16

Liaison

Communicator, channel, conduit, intermediary, mediator, negotiator,
messenger, university representative

12

Parent/big sibling

Parent, big sibling

7

Administrator

Building manager, supervisor

7

Disciplinarian

Disciplinarian, bitch, enforcer, judicial officer, stickler for rules

5

Detective

Inspector, secret service agent, suicide police, undercover agent

5

Facilitator

Facilitator, shepherd, salesperson

5

Friend

Friend, girlfriend, ally

4

Gatekeeper

Gatekeeper, security guard, doorman

3

Educator

Educator, teacher

2

Doer

Doer, go-to-guy

1

Student housing professional

Student housing professional

THE JOURNAL OF COLLEGE AND UNIVERSITY STUDENT HOUSING



The Journal of College and University Student Housing - Volume 43, No. 3

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Contents
The Journal of College and University Student Housing - Volume 43, No. 3 - Intro
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