The Journal of College and University Student Housing - Volume 43, No. 3 - 34

Stephen A. Berg * James C. Stoner

sources are spent hiring RAs (Jaeger & Caison,
2006; Smailagic & Wiggin, 2014) for such rich
data to be minimized to a simple list of names
and a final score.

Limitations and Recommendations
At the institution used for this study there were
more than 400 applications for the RA position between 2013 and 2014. Those selected
tended to be those who performed in the top
end of the candidate pool, which necessarily contributed to the low amount of variance
between applicants' overall interview scores.
Additionally, because performance assessment
can only be conducted on candidates who were
ultimately selected to become RAs, it is impossible to know how candidates with lower
application and interview scores would have
performed had they been selected to be an RA.
Therefore, while the results were not significant, it is possible that the process successfully
identified candidates who would perform the
best, but the lack of variance may not have
allowed for higher predictability.
Another limitation of this study is the investigation into the total interview scores of
each component but not into the individual
rubric components. Further investigation is
warranted into individual rubric components,
as various combinations of individual components may more accurately predict future
performance. Identifying these components
would allow practitioners to eliminate un-

34

necessary assessment areas of their selection
process, allowing increased focus on areas that
do predict future job performance.
Despite using two years of data, the final
limitation of this study is that it was based on
a small dataset from a single institution. As
most institutions have varying selection processes and evaluation metrics, it would be difficult to conduct this study using multiple sites,
unless each site employed the exact same interview process. Therefore, expanding the dataset
would have to be done over the course of several
years at a single institution or by conducting a
similar study at a site with a larger RA selection
process, which in turn hires more RAs.

CONCLUSION
The importance of selecting high quality RAs
remains critical (Wu & Stemler, 2009), and
therefore further investigation into the hiring
process is warranted. Research should continue to investigate the relationship between
selection processes and staff performance to
help inform the field of best practices. Conducting a selection process in a way that "has
always been done" should no longer be the
sole reason for continuing that practice: not
only for the wise investment of significant resources (Smailagic & Wiggin, 2014), but also
for future staff quality.

THE JOURNAL OF COLLEGE AND UNIVERSITY STUDENT HOUSING



The Journal of College and University Student Housing - Volume 43, No. 3

Table of Contents for the Digital Edition of The Journal of College and University Student Housing - Volume 43, No. 3

Contents
The Journal of College and University Student Housing - Volume 43, No. 3 - Intro
The Journal of College and University Student Housing - Volume 43, No. 3 - Cover1
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