turned its attention to the current survey tools and the specific questions those tools elicited. They decided to stop using the university’s own quality of life tool and instead, beginning in 2009, included the fall ACUHO-I/EBI Resident Assessment in its assessment cache. Hall directors continued to develop their own hall-specific logic models, but another question arose: How do we know that our actions are having their intended results? This time, when the hall directors looked to the ACUHO-I/ EBI results, they decided to focus on factor measurements and specific questions. From these, the housing staff delineated the learning outcomes that would have the greatest impact on student satisfaction: Personal Interactions and Manage Time, Study, Stout Campus’ Keith Hall houses 238 students and accommodates the World Travelers livinglearning community. 38 talking stick