BUSINESS OPERATIONS Rah Rah Recruitment! Recruiting and selecting the best talent for your residence life and housing program Recruitment is a top priority at many institutions of higher education. Specifically, residence life and housing departments are frequently challenged with a high turnover in their entry-level positions, especially in the spring, which forces hiring managers to continually try to recruit and select the best talent for their team. Here, we will highlight effective recruitment strategies that have proven successful for a variety of institutions. Notably, if your recruitment process is thoughtful and polished from the first communication with candidates 26 knOWlEdgE dOMainS STICk TALkIng in this article By Yetty Marquez and Chris Stipeck to the moment they accept the position offer, chances are you will leave a positive impression with your applicants, one that is reflective of your institutional culture and priorities. From our experience on the recruitment and selection committee for the office of residence life and housing services at New York University in New York City, we have experienced both the intricacies and idiosyncrasies of the hiring process. In our mission to juxtapose what we believe are best practices with suggestions from other ACUHO-I member institutions, we were pleased to find both common and unique recruitment and selection strategies that can be applied as campuses gear up for busy recruitment seasons. One of the most important first steps in launching an effective recruitment cycle is to identify clear goals that align Human resources: Design recruitment process for new applicants; ensure that recruitment practices are consistent with institutional guidelines.