JUST IN BY THE NUMBERS SATISFACTION GUARANTEED? You can't please all the people all the time, but the results of student satisfaction surveys are still important resources when it comes to assessing services and products. The 2014 survey results from Skyfactor (formerly EBI) show what services rate highest with students as well as those that may still have room for improvement. HOW SATISFIED ARE YOU WITH . . . Cleanliness of your floor/ community/public spaces Your degree of privacy 65.8 % Information desk services 60.1% 54.5% Flexibility of the room change policy 51.3 % Postal services The cleaning staff 70.7 % Cleanliness of bathroom facilities 54.9% 16 TALKING STICK 55.2% 67.1% Room assignment process 62.3% Vending services 52.8 % Current room assignment