areas to focus on and come up with a plan of action to accomplish goals. As a result, NCCSD established a workgroup comprised of child support agency reps and employers. The workgroup's goals and activities include: * Reviewing the 2019 Employer Symposium Report and identify "pain points" and areas of improvement for employers and child support agencies not addressed in the report. * Prioritizing activities to pursue. * Developing an approach to accomplish activities that will result in improved processes for employers and child support agencies. * Determining whether there is a need for state or federal legislation to accomplish the goals and, if so, the process for pursuing legislation. * Improving processes for employer and child support agencies and employer reporting and withholding compliance. * Increasing child support collections. So far, topics the workgroup is covering include: Verifications of Employment; lump-sum reporting; improving communication and information exchange; automating the e-NMSN; and the gig economy. 77 Other Deductions From Pay 9 APA's Top Payroll Questions & Answers for 2020