Premium on Safety - Issue 48, 2023 - 12
BEST PRACTICES
Besides basic honest human reporting, there
are many statistical sources of operational
data to grade performance and ensure safe
operations. Data from onboard avionics like
Flight Operation Quality Assurance (FOQA),
ADS-B, and FlightAware provide quite a bit
of unbiased history to evaluate and grade
flight performance. To remain uncontroversial,
it is essential that these sources be deidentified
and utilized in a non-judgmental
way in safety programs.
There is no assigning blame or recrimination in
a safety culture. Honest mistakes are part of the
learning process and are not penalized. If pilots
feel their employment is threatened through
oversight, a hostile environment will quickly result.
Every participant in the SMS must be eager to
improve and honestly upgrade their performance
for an SMS system to function smoothly.
Even the FAA has embraced a compliance
philosophy regarding errors and safety.
The Aviation Safety Reporting System,
managed by NASA, has been an early
adopter of safety culture and a model for
aviation safety improvement. This system
solicits voluntary reports and provides error
forgiveness in all areas of aviation, from
maintenance to piloting and ATC. Please
subscribe to the NASA newsletter Callback
to get the flavor for non-punitive self-reporting
and a safety culture of honest improvement.
The specific SMS approach and level of detail
appropriate for your organization are wholly
determined by your organization. However,
certification does require some basic functional
components. The correct level of complexity,
though, is " just enough. " SMS can quickly get
very deep and complicated and overwhelm the
ability to manage the program. The current
manual for my Part 135 charter operation is
over 300 pages, full of systems, forms, and
procedures. Unfortunately, complexity itself can
become an impediment to safety and a smooth
functioning system. Embrace the larger concept
first and build in what you need to make it work.
Plenty of resources exist in this issue and the
series that will follow.
Our organization began with a mutually
respectful " see something, say something " level
of personal reporting and then grew organically
as we expanded and needed more internal
checks and accountability. Our follow-up issues
in this series will add more detail and resources.
Fly safely out there (and often)!
David St. George is a Master Flight Instructor/FAA
DPE/ATP(ME-SE) and Part 135 pilot.
12
https://skybrary.aero/sites/default/files/bookshelf/32619.pdf
https://skybrary.aero/sites/default/files/bookshelf/32619.pdf
https://www.faa.gov/sites/faa.gov/files/2022-01/Compliance%20Philosophy.pdf
https://www.faa.gov/sites/faa.gov/files/2022-01/Compliance%20Philosophy.pdf
https://asrs.arc.nasa.gov/
https://asrs.arc.nasa.gov/publications/callback/cb_516.html
Premium on Safety - Issue 48, 2023
Table of Contents for the Digital Edition of Premium on Safety - Issue 48, 2023
Premium on Safety - Issue 48, 2023 - 1
Premium on Safety - Issue 48, 2023 - 2
Premium on Safety - Issue 48, 2023 - 3
Premium on Safety - Issue 48, 2023 - 4
Premium on Safety - Issue 48, 2023 - 5
Premium on Safety - Issue 48, 2023 - 6
Premium on Safety - Issue 48, 2023 - 7
Premium on Safety - Issue 48, 2023 - 8
Premium on Safety - Issue 48, 2023 - 9
Premium on Safety - Issue 48, 2023 - 10
Premium on Safety - Issue 48, 2023 - 11
Premium on Safety - Issue 48, 2023 - 12
Premium on Safety - Issue 48, 2023 - 13
Premium on Safety - Issue 48, 2023 - 14
Premium on Safety - Issue 48, 2023 - 15
Premium on Safety - Issue 48, 2023 - 16
Premium on Safety - Issue 48, 2023 - 17
Premium on Safety - Issue 48, 2023 - 18
Premium on Safety - Issue 48, 2023 - 19
Premium on Safety - Issue 48, 2023 - 20
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