ASHA 2019 Audiology Catalog - 40

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ORDERING PRODUCTS FROM ASHA IS EASY!

Choose your preferred method:
* ONLINE-order products conveniently and easily at www.asha.org/shop
* PHONE-call ASHA Product Sales at 888-498-6699 to place your order.

PAYMENT OPTIONS
When shopping online or calling ASHA Product Sales to place an order, credit card
payments via VISA, MasterCard, or Discover are accepted.
Pre-paid orders submitted through the mail must be paid by check or money order.

PURCHASE ORDERS
Purchase orders must be submitted on an official company/organization purchase order form.
To ensure you receive member pricing, include a member account number. Purchase orders
cannot be used for Online Conferences. The minimum product order subtotal (not including
shipping and handling fees and sales tax) is $75. Call ASHA Product Sales at 888-498-6699
for shipping and handling charges on institutional orders; actual shipping charges apply.
Other shipping and handling charges may apply. International purchase orders are not
accepted. Purchase orders can be mailed, faxed, or e-mailed.
Mail: ASHA Product Sales-426
2200 Research Boulevard
Rockville, MD 20850
Email: productsales@asha.org
Fax: 301-296-8590 (for purchase orders only)

Purchase orders below $75 cannot be
accepted without being pre-paid via
personal check, credit card, or money
order. Please visit www.asha.org/shop for
a printable order form.

SHIPPING INFORMATION

TAXES

DOMESTIC

Taxes are required and will be applied to
orders shipped to Maryland and the District
of Columbia.

We offer standard shipping, expedited
second day, and overnight shipping options
via UPS. Shipping rates are listed in the box to
the right. Domestic shipping usually takes 5-7
business days.
Available items will be shipped within 3 business
days from the time your order is submitted.
Expedited orders submitted after 2:00 p.m. ET,
Monday through Thursday, will be shipped the
next business day. Orders submitted after 2:00
p.m. ET on Friday, during a weekend, or on a
holiday will be shipped the next business day.
(Questions regarding expedited shipping
may be directed to ASHA Product Sales at
888-498-6699.)
Orders cannot be shipped to PO boxes as PO
boxes are used only by the U.S. Postal Service.
UPS cannot access these boxes.

INTERNATIONAL (INCLUDING CANADA)
Orders being sent internationally cannot be sent
via 2-day or overnight mail. As long as customs
processing goes smoothly, items should be
received in 14-21 business days.

Maryland Residents: 6% of Order Subtotal
DC Residents: 5.75% of Order Subtotal

RETURNS AND EXCHANGES
ASHA curates top-notch products; however,
should you receive an unsatisfactory item, you
may return it, at your expense-unused and
including all formats and original packaging-
within 90 days (120 days for foreign addresses)
of the original ship date from ASHA. Please
note: ASHA does not accept partial returns on
Best Buy items or Value Sets.
Shipping and handling charges are not
refundable.
Due to processing and administrative costs,
ASHA does not routinely refund amounts under
$5.00 without a written request. Other return
policies or restrictions may apply.

INCORRECT OR DAMAGED ITEMS
If you received an incorrect or damaged
shipment, you may return it within the stated
period at the association's expense.
Call ASHA Product Sales at 888-498-6699 to
obtain a Pre-authorization Postage Label.

40 www.asha.org/shop

888-498-6699

Product Subtotal

Shipping & Handling

$14.99 or Less

$15.00-$24.99

$25.00-$49.99

$10

$50.00-$74.99

$12

$75.00-$99.99

$15

$100.00-$199.99

$18

$200.00-$299.99

$22

$300.00-$499.99

$28

$500.00-$799.99

$35

$800.00-$999.99

$40

$1,000.00 or more

Actual shipping
charges apply

2-Day Delivery

Additional $20

Overnight Delivery

Additional $30

International

40% of Order Subtotal

ONLINE CONFERENCES
If, after purchasing an online conference, you
are unable to attend, you may receive a full
refund up to the week before the conference
begins. Cancellations received after that point
will be refunded less a $50 processing fee, and
no continuing education credits may be earned
for the conference.
Cancellations will not be accepted after the
conference begins.
To cancel, e-mail coursecancellations@asha.org
with the title of the conference and "cancellation" in the subject line.

ASHA CE COURSES
ASHA CE Courses offered through ASHA
Professional Development carry a course end
date. Courses will not be accepted for return
or exchange after their respective course end
date. No credits or refunds will be offered if
PDHs/ASHA CEUs have already been claimed
for a course.
Call ASHA Product Sales at 888-498-6699 if you
have questions regarding ASHA's Return Policy.

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ASHA 2019 Audiology Catalog

Table of Contents for the Digital Edition of ASHA 2019 Audiology Catalog