Children's Hospitals Today - Fall 2023 - 32

VITALS / 5 MINUTES WITH...
Storytelling with data
A children's hospital leader shares tips for creating a data-driven culture.
A
s vice president of data and analytics
at Ann and Robert H. Lurie Children's
Hospital of Chicago, Rajiv Kolagani, MBA,
helps drive the adoption of modern data
solutions while cultivating a data-driven
culture for the organization. Before joining
Lurie Children's, he transformed provider,
payer and health tech organizations,
including Aetna CVS, Duly Health, DaVita
Healthcare and CIOX Healthcare. Kolagani
spoke about the changing landscape of data
at CHA's Pediatric Analytics Conference.
preferences of individuals and create personalized
experiences that generate brand
loyalty and affinity.
How should children's hospitals evolve
their data strategies?
Children's hospitals face significant headwinds
with ever-evolving payment environments;
aligning data strategies to support
transformation efforts in digital, personalization,
operational efficiencies and research
initiatives is paramount to future
success. Evolving your organization's data
strategy starts with understanding the current
state of adoption of your data assets. It
requires building a culture of empowerment
for staff to make data-driven decisions and
drive improvements based on reliable data
and adoption of modern technology tools to
drive advanced analytics.
Rajiv Kolagani, MBA, cultivates data adoption
at Ann and Robert H. Lurie Children's Hospital.
How is the landscape of data changing?
Data has been about understanding the
past, but in today's world, data is about
what the future holds. Traditionally, data
has been used to understand past trends,
patterns and business performance. In the
new world, data-along with artificial
intelligence-is
about designing, predicting,
and refining future outcomes. Data used
to be about understanding the big picture
and trends, but now it is about the hyperpersonalization
of experiences. It can be
used to understand granular needs and
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CHILDREN'S HOSPITALS TODAY Fall 2023
Where do children's hospitals have the
greatest opportunity to use data and
analytics?
The biggest opportunity is in designing the
right analytical solutions. There is typically
a mismatch on how data is curated,
presented and made available to users to
meet their needs. Upfront investment to
understand various types of data users, as
well as designing data products and analytical
solutions that match these users' needs,
bears significant yield in adoption.
How important are visualizations in
making data usable?
Storytelling is an important skill everyone
working with data should have, and
visualizations are key to storytelling with
data. Visualizations engage end users in
data conversations in a meaningful way.
Visualizations help users easily identify
patterns and trends and simplify presentation
of data that are useful in reducing time
to interpret, building trust and making data
more usable.
LEARN MORE
PEDIATRIC DATA
Children's Hospital
Association offers
two pediatric-specific
datasets that compare
data across children's
hospitals: one focusing
on clinical data and one
on staffing. Both are
available in easy-tonavigate
visualizations,
powered by Tableau.
Users can view key
performance indicators
at a glance or drill down
to granular data to easily
compare key metrics
and enable hospital
improvements.
Learn more at
childrenshospitals.org/CIRS
http://www.childrenshospitals.org/CIRS
Children's Hospitals Today - Fall 2023

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