Children's Hospitals Today - Fall 2024 - 20

FEATURE / WORKFORCE
1.
A GREAT TEAM
Younger workers want to work on a strong team. Among
the survey questions about why someone would apply
and stay at a children's hospital, the top answers consistently
involved the team environment: " great relationship
with team, " " healthy relationships, " " having a consistent
and reliable team of coworkers, " " helpful and supportive
coworkers, " " working with a skilled and dedicated team of
coworkers, " " fun and friendly environment. "
This notion was consistent across healthcare and
non-healthcare workers, Gen Z and Millennials, and
women and men. In the end, it comes down to the
quality of the team.
ACTION PLAN:
SURVEY QUESTION
What would make you feel
valued and supported at a
children's hospital?
1. Clear pathway to advance
career
2. Skilled and dedicated
team of coworkers
3. Clear way to share ideas
and be heard
4. Frequent feedback and
recognition
5. Performance bonus
95%
said a positive work
environment would
influence them to
stay at a job
20
CHILDREN'S HOSPITALS TODAY Fall 2024
Follow the four pillars of team health
from Leah Weiss, PhD, MSW, speaker,
writer, and lecturer at Stanford
University:
Foster community. Teammates do better
when they understand how each
person's work fits in with the rest of
the team's, leading to a clear sense of
contribution to a larger mission or
goal. It is essential to have at least one
confidant on the job-research overwhelmingly
shows that if a person has
just one workplace friend, retention
and
engagement
skyrocket. Teams
should facilitate opportunities to build
relationships, especially for new hires.
Allow autonomy.
In healthy teams,
each member has input on priorities,
autonomy in organizing time, and a
balance of support and flexibility to
make the right decisions and execute
their tasks. The appropriate balance
for a given team or employee will
depend on personal preferences and
seniority.
Embed rejuvenation. Successful teams
are thoughtful about planning and
structuring rest. They honor individual
and team guardrails that separate work
and personal life. And they are thoughtful
about how work is distributed across
a team, especially in aligning with the
need for intermediate respite.
Cultivate awareness. Successful teams
recognize each member's needs, stress
responses, and
motivations. This
awareness fosters supportive interactions,
reduces burnout, and strengthens
team resilience. Sharing purpose
and respecting individual values, team
members serve as a support system,
creating a safe, connected space that
enables them to face challenges more
effectively together.
Children's Hospitals Today - Fall 2024

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