Children's Hospitals Today - Fall 2024 - 22

FEATURE / WORKFORCE
SURVEY QUESTION
What traits in a
supervisor would make
you want to stay?
Creates an
inclusive team
environment
3.
GREAT MANAGERS
When asked what would " absolutely convince " workers to stay at a children's
hospital, the top answer was " a great manager. " When asked what would absolutely
convince them to leave, the top answer was " conflict with manager. "
" The key insight here is that leadership training, culture-building, and developing
managers and supervisors are essential investments to drive retention, "
Dorsey said. " These should be viewed as high-ROI and not expenses because
increasing retention is one of the most important ways to keep expenses lower,
increase morale, and fuel a healthy workforce culture. "
Respondents said they are more likely to stay longer at a children's hospital job
if their supervisor encourages open communication, creates an inclusive team
environment, and empowers the team without micromanaging.
ACTION PLAN:
Take courses. Have leaders take the
Foundations for Emerging Leaders
courses from CHA's Pediatric Learning
Solutions. Accompanying support
materials
combine online
with interactive classroom and workplace
experiences, plus competencies
targeting coaching and communication
skills.
Swap jobs for a day. President and CEO
of Children's Wisconsin Gil Peri often
dedicates a day to working someone
else's job in the hospital. By walking
in their shoes, leaders see the real-life
context of their work that performance
reports can't convey.
learning
Adapt a program. A yearlong program
at Stanford Medicine Children's Health
provides a multidisciplinary cohort
of about 20 leaders with leadership
lessons led by subject matter experts
from Stanford Health. Topics include
business and financial acumen, management,
communication,
systems,
strategic
planning, and introduction
to The Empowerment Dynamic (TED*).
Become humbitious. Executive coach
and professor of health care administration
Amer Kaissi, PhD, says " humbitious "
leaders have the confidence to
make difficult decisions and the willingness
to admit mistakes. Research
shows these tactics help leaders combine
hard and soft skills and fundamentally
shift employee engagement, innovation,
productivity and performance.
Stong decision
maker
Empowers the
team without
micromanaging
Encourages
open
communication
Good teacher
22
CHILDREN'S HOSPITALS TODAY Fall 2024

Children's Hospitals Today - Fall 2024

Table of Contents for the Digital Edition of Children's Hospitals Today - Fall 2024

Contents
Children's Hospitals Today - Fall 2024 - Cover1
Children's Hospitals Today - Fall 2024 - Cover2
Children's Hospitals Today - Fall 2024 - Contents
Children's Hospitals Today - Fall 2024 - 2
Children's Hospitals Today - Fall 2024 - 3
Children's Hospitals Today - Fall 2024 - 4
Children's Hospitals Today - Fall 2024 - 5
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Children's Hospitals Today - Fall 2024 - 31
Children's Hospitals Today - Fall 2024 - 32
Children's Hospitals Today - Fall 2024 - Cover3
Children's Hospitals Today - Fall 2024 - Cover4
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