Children's Hospitals Today - Winter 2023 - 19

FINANCIAL STABILITY / FEATURE
T
hough their child wasn't receiving medical treatment
at the time, that one day at Nationwide Children's
Hospital changed the family's life forever.
The parents hadn't filed income tax returns for three
years, but they followed a referral from a Nationwide
Children's social worker to a free tax-preparation clinic
presented by the hospital. An hour later, the family walked
away with $35,000 in tax credits-an amount equal to their
entire annual household income. " They were obviously
through-the-roof excited, " says Nick Jones, vice president of
community wellness at Nationwide Children's in Columbus,
Ohio. " It's those types of stories that convince us this is the
right thing to do. "
Many children's hospitals and health systems are seeing an
opportunity to improve health outcomes by supporting families
who are facing challenging financial situations, especially
as the cost of health care continues to rise. While lower
income or uninsured families often accumulate health carerelated
debt, even those with health insurance or a moderate
income are not immune to it. According to a 2022 study
from the Kaiser Family Foundation, about half of adults
in the U.S. have difficulty affording medical costs. " It's important
to understand what illness, an injury, or a chronic
medical condition can do to a family's financial situation, "
says Dawn Walton, chief financial officer at Children's of
Alabama in Birmingham. " It can be devastating. So how can
we connect families going through something like that with
financial resources? "
To help families make those connections, children's
hospitals are reimagining what supporting families and
providing financial assistance looks like. This includes helping
families access tax refunds, managing their medical bill
payments or facilitating conversations with insurers.
CHILDREN'S HOSPITALS TODAY Winter 2023
19

Children's Hospitals Today - Winter 2023

Table of Contents for the Digital Edition of Children's Hospitals Today - Winter 2023

Contents
Children's Hospitals Today - Winter 2023 - Cover1
Children's Hospitals Today - Winter 2023 - Cover2
Children's Hospitals Today - Winter 2023 - Contents
Children's Hospitals Today - Winter 2023 - 2
Children's Hospitals Today - Winter 2023 - 3
Children's Hospitals Today - Winter 2023 - 4
Children's Hospitals Today - Winter 2023 - 5
Children's Hospitals Today - Winter 2023 - 6
Children's Hospitals Today - Winter 2023 - 7
Children's Hospitals Today - Winter 2023 - 8
Children's Hospitals Today - Winter 2023 - 9
Children's Hospitals Today - Winter 2023 - 10
Children's Hospitals Today - Winter 2023 - 11
Children's Hospitals Today - Winter 2023 - 12
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Children's Hospitals Today - Winter 2023 - 15
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Children's Hospitals Today - Winter 2023 - 18
Children's Hospitals Today - Winter 2023 - 19
Children's Hospitals Today - Winter 2023 - 20
Children's Hospitals Today - Winter 2023 - 21
Children's Hospitals Today - Winter 2023 - 22
Children's Hospitals Today - Winter 2023 - 23
Children's Hospitals Today - Winter 2023 - 24
Children's Hospitals Today - Winter 2023 - 25
Children's Hospitals Today - Winter 2023 - 26
Children's Hospitals Today - Winter 2023 - 27
Children's Hospitals Today - Winter 2023 - 28
Children's Hospitals Today - Winter 2023 - 29
Children's Hospitals Today - Winter 2023 - 30
Children's Hospitals Today - Winter 2023 - 31
Children's Hospitals Today - Winter 2023 - 32
Children's Hospitals Today - Winter 2023 - Cover3
Children's Hospitals Today - Winter 2023 - Cover4
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