The ATA Chronicle - November/December 2023 - 26

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FIGURE 2 Using ChatGPT to synthesize information
FIGURE 3 Using ChatGPT to draft emails
CAVEAT
y For technical terminology,
slang, or jargon, run the
output past a subject
matter expert to make sure
ChatGPT isn't hallucinating.
For the example in Figure 1,
I conferred with a skier
friend who vouched for
its accuracy.
2 Comparing and
stand-in thinking cap on
next-level tasks like this.
3 Drafting Emails
Composing an
Contrasting Multiple
Ideas, Theories, Words, etc.
You can use ChatGPT to
synthesize information
instead of looking up
individual concepts or
words and comparing and
contrasting them yourself.
(See Figure 2.)
ChatGPT delivers a
nuanced response in seconds.
Again, you could Google
these individual terms, but
then you'd have to work out
the comparisons on your
own. ChatGPT makes a great
email to a client can be
an excruciating (and not
billable) task, especially when
you have to convey bad news
about quality, deadlines, or
cost. Fortunately, ChatGPT
deftly handles awkward
conversations. (See Figure 3.)
And just like that, you have
a viable draft email and you've
saved yourself a ton of time
and nail-biting. Clearly you
can't hit Send without some
editing, but at least you have a
solid starting point and don't
have to start from scratch.
Plus, ChatGPT makes certain
points that may not have
occurred to you naturally.
TIPS
y Ask follow-up questions
to tailor the email to your
specific client:
26 The ATA Chronicle | November/December 2023
FIGURE 4 Using ChatGPT to fix punctuation
y I've known this client
for X years, so can you
make the tone less
formal? (Provide as
many details as you have
about your client.)
y Translate the email into
[insert client's native
language here].
4 Fixing Punctuation,
Spelling, and Word
Choice in a Single Step
Fixing Punctuation and
Spelling: Let's say you've
finished translating a
document and are about to
deliver it. You go back to
skim the client-supplied
style guide and realize they
use Canadian English but
not the Oxford comma.
Meanwhile, your translation
is in U.S. English and you
used the Oxford comma.
Uh-oh. In the pre-AI olden
days, fixing this would have
been an irksome, multi-step,
manual process. Not so with
ChatGPT. To my knowledge,
there is no other tool on the
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