Council on Aging Answers 2015 - 125

Transportation Alternatives,
Guidelines & Considerations
COUNCIL ON AGING - ORANGE COUNTY

Ensuring that we remain mobile and active in our
community is one of the top priorities as we age.
There are many transportation options that allow
non-drivers to still maintain an active, engaging, and
fulfilling life. Seniors and transportation providers
alike agree that socialization is often a central purpose of transportation! In fact, many say the journey
is often more important than the destination. Giving up your keys does not mean giving up your independence! Whether you are looking for transportation or you are a caregiver in search of transportation, use the following 5 A's Guidelines:
n Availability: Transportation is available when
needed (e.g., days, evenings and weekends).
n Acceptability: Standards for cleanliness (bus is
clean), safety (stops in safe area), and courteous
service delivery.
n Accessibility: Transportation can be used (e.g.,
van comes to the door, bus stop is reachable, &
vehicle is easy to enter).
n Adaptability: Transportation can be adjusted
to meet special needs (e.g., wheelchairs)
n Affordability: Fees are affordable (cost less

than driving a car), or vouchers help defray
out-of-pocket expenses.
Additional Considerations before deciding on a
transportation option:
n What is the service area?
n Is there a limitation on distance?
n Will insurance pay for rides provided by the
service?
n Is there an evaluation that must take place
prior to the first ride?
n How far in advance must reservations be
made?
n Are door-through-door, door-to door or curbto curb services provided?
n If other passengers are riding, what is the maximum length of time of the ride while others
are being picked up/dropped off?
n If a rider is in a wheelchair, do they stay in their
wheelchair, or are they transferred to a seat
during the ride?
n Is there an escort or attendant in the vehicle
with the driver?
n Can a family member serve as an escort? If so,
is there an extra cost?

TRANSPORTATION
AMERICAN CANCER SOCIETY
ROAD TO RECOVERY PATIENT
TRANSPORTATION PROGRAM
1940 E. Deere Ave #100
Santa Ana,, Ca 92705
(800)227-2345
www.cancer.org/inyourarea/
california/programandservices
AMERICAN LOGISTICS COMPANY
520 w. Dyer Rd
Santa Ana, Ca 92707
(866)999-3371 (877)225-5672
www.americanlogistics.com
AMTRAK
(714) 547-8389
www.amtrak.com

ASSISTED SHUTTLE
7831 Shaffer Circle #1
huntington Beach, CA 92648
(888) 885-5584 EXT 1
www.assistedshuttle.com
MEDLINK MEDICAL TRANSPORT
LLC
1919 w. Redondo Beach Blvd #102
Gardena Ca 90247
(714) 569-0441
www.medlinktransport.com
MEMORIAL MEDICAL TRANSPORT
No radius limitation in California
(888) 998-8668
www.Callmmt.com
METROLINK
www.metrolinktrains.com

Council On Aging-Orange County | 714-479-0107 | www.coaoc.org

ON TIME MED TRANS
(800) 372-3372
www.ontimemedtrans.com
SHUTTLEMED
1601 S. Sinclair, Suites J & K
Anaheim, CA 92806
(888) 690-6999
www.shuttlemed.com
WELLNET MEDI VAN
TRANSPORTATION
2021 E 4th St # 209
Santa Ana, CA 92705
(714) 665-6591
www.wellnettransport.com
ORANGE COUNTY ACCESS (OCTA)
Serving all of Orange County
Orange County (877) 628-2232
North and South Orange County
(714)636-7433
www.octa.net/bus-access-service

ORANGE COUNTY
TRANSPORTATION AUTHORITY
(OCTA)
Serving all of Orange County
(714) 636-7433
www.octa.net
SADDLEBACK TRANSPORTATION
Serving South Orange County
wheelchair Accessible
(949) 922-1577
www.saddlebacktransportation.com
SENIOR NON-EMERGENCY
MEDICAL TRANSPORTATION
(SNEMT) REFERRAL ONLY
Serving all of Orange County
(800) 510-2020
(714) 567-7500 www.officeonaging.
ocgov.com

Answers Guide 2015

125

COMMUNITY RESOURCES

SENIOR TRANSPORTATION SERVICES

http://www.ontimemedtrans.com http://www.assistedshuttle.com http://www.octa.net http://www.shuttlemed.com http://www.cancer.org/inyourarea/california/programandservices http://www.cancer.org/inyourarea/california/programandservices http://www.medlinktransport.com http://www.saddlebacktransportation.com http://www.wellnettransport.com http://www.americanlogistics.com http://www.Callmmt.com http://www.officeonaging.ocgov.com http://www.officeonaging.ocgov.com http://www.amtrak.com http://www.metrolinktrains.com http://www.octa.net/bus-access-service http://www.coaoc.org

Council on Aging Answers 2015

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