Retail Forum Dealer Discussions - S3

INTRODUCTION
Without exaggeration, today's automotive industry has rarely
faced so many challenges and changes - or been filled with as
much promise and opportunity. In 2021, dealers withstood a
roller-coaster ride of highs and lows, from a crippling microchip
shortage that curtailed vehicle inventories, to record gross
profits per vehicle, to a dramatic shift to digitalized sales
processes in the wake of a historic pandemic.
During the fifth annual Retail Forum series of symposiums,
hosted by Automotive News, industry experts and observers
tackled four issues that pose yet more challenges - and
opportunities - for dealers as 2022 approaches: dealership
consolidation, electric vehicles (EVs), cybersecurity and
diversity, equity and inclusion (DEI).
Will the record pace of dealership consolidations continue
and are sky-high dealerships valuations sustainable? What
barriers to widespread consumer acceptance do EVs face and
how could this disruptive technology force dealers to change
their approaches to sales, marketing and service? How can
dealers best contend with ruthless, well-funded and relentless
cybercriminals, particularly as more transactions occur online
as part of the industry's digital transformation? And why is it so
crucial for dealers to get on board with adopting and advancing
the principles of DEI?
On the following pages, summaries of the four virtual panel
discussions answer these questions and more as industry
pundits - experienced, boots-on-the-ground experts - offer
unique, thoughtful and compelling insights about these
critically important issues. And if you prefer to take a deeper
dive, visit autonews.com/dealerdiscussions to register for ondemand
access to videos of these hour-long forums.
As you digest the many strategies and perspectives, one
thing will become clear: The only constant in the automotive
industry right now is change. And Automotive News will
always be there to help you weather the turbulence and chart
new courses for success.
3

http://www.autonews.com/dealerdiscussions

Retail Forum Dealer Discussions

Table of Contents for the Digital Edition of Retail Forum Dealer Discussions

Retail Forum Dealer Discussions - S1
Retail Forum Dealer Discussions - S2
Retail Forum Dealer Discussions - S3
Retail Forum Dealer Discussions - S4
Retail Forum Dealer Discussions - S5
Retail Forum Dealer Discussions - S6
Retail Forum Dealer Discussions - S7
Retail Forum Dealer Discussions - S8
Retail Forum Dealer Discussions - S9
Retail Forum Dealer Discussions - S10
Retail Forum Dealer Discussions - S11
Retail Forum Dealer Discussions - S12
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