design:retail - August 2015 - (Page 22)

clicks & mortar 022 SPORT INTERACTIVE D UBAI-BASED Sun & Sand Sports wanted to make a splash for its newest store and global flagship at The Dubai Mall. With more than 200 stores, Sun & Sand Sports is the Middle East's largest retailer and wholesaler of sporting goods. To reimagine its brand, the retailer asked Birmingham, England-based design consultancy Green Room to reinforce its position as "champions" of the latest in sports and fitness. Opened in May, the new store's interactive journey helps customers make informed purchasing decisions via dedicated digital hubs. The latest touchscreen technology features buying guides, get-the-look style advice and product videos from 90 of the world's leading brands, including Nike, The North Face, Timberland and Columbia. The store's centerpiece is a 75-sq.-ft. raised radius floor with a suspended circular digital signage band that leads customers to an event space for showcasing new products and up-and-coming sports. Combined with a state-of-the-art tracking application, Sun & Sand Sports has access to a realtime store heat map, demographics and route data, which delivers customer insights the retailer can Search #14 at designretailonline.com/rs AUGUST 2015 DESIGNRETAILONLINE.COM use to make content decisions. Interactive buying guides and video highlighting product benefits have been further brought to life by three immersive experience zones for running, football (soccer) and basketball. Customization is another unique offer-the store boasts a new CRE-8 station staffed with in-store artists who help visitors personalize products from football boots and jerseys to T-shirts and caps. Surfers and skaters can tailor designs for their boards, allowing them to express their creativity. And that's not all. Women's fitting rooms also are equipped with 360-degree mirrors and feature digital stylists that recommend products and styles to customers, accompanied by a personalized playlist. "Retailers need to engage with their customers in new ways," explains Miquel Pancorbo, president of Sports Division, Gulf Marketing Group, owner of Sun & Sand Sports. "The U.A.E. market has a growing need for more urban retail environments that reflect the lifestyle and demands of customers. We have invested in the latest technology, design and service concepts to create something truly unique." - Janet Groeber Photo courtesy of GREEN ROOM http://www.somerville.ca http://www.DESIGNRETAILONLINE.COM http://www.designretailonline.com/rs

Table of Contents for the Digital Edition of design:retail - August 2015

design:retail - August 2015
Contents
Editor’s Note
Show Talk
On Trend
Inspirations
We Love This!
Designer Picks
Clicks & Mortar
Postcard
Have You Heard?
Mingle
The Visual Eye
Searching for Steve Jobs
Joseph Abboud
The New Fast Food
Kit and Ace
Products
Backstory

design:retail - August 2015

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