"Grocery and Freshippo are only the beginning of how Alibaba is revolutionizing retail." - XULIN GUO, FRESHIPPO [Top] A customer interacts with the robot server as another item is delivered to the table. [Bottom left] The checkout process is completed at AIpowered self-checkout machines using the Freshippo app or even facial recognition. [Bottom right] Freshippo also is a fulfillment center. Associates pack items into reusable shopping bags that are then transported via a conveyor belt to the delivery center. 55