Digital Dealer - July 2018 - 6
D E A L E R OP S & M ANAGEM ENT: L e a d e rshi p
By Dave Anderson
President,
LearnToLead
Learning
Leadership
From Coach
John Wooden
The late and legendary
John Wooden is regarded by many to be one of the
greatest basketball coaches
of all time. In his storied
40-year career as a coach
his name became synonymous with success, having
had only one losing season:
his first. As the head of
UCLA's men's basketball
program, his teams won 10
National Championships in
a 12-year span - seven of
which were in a row - and
had four undefeated
6
J U LY 2 0 1 8
seasons. Prior to his death
in 2010 at the age of 99, he
was honored in the College
Basketball Hall of Fame as
both a player and a coach.
Success leaves clues, and
KNOWING HOW
TO HOLD PEOPLE
ACCOUNTABLE IS
IMPORTANT, BUT THE
FOLLOW-THROUGH IN
ACTUALLY HOLDING
A PERFORMER
ACCOUNTABLE IS
EQUALLY ESSENTIAL."
D I G I TA L D E A L E R . C O M
hungry leaders who are in
search of effective principles to use with their teams
have much to gain from the
"Wizard of Westwood." For
years I have used his
quotes and examples in my
seminars, and after
countless remarks about
how helpful they have been
to attendees, I want to
share some with you in this
piece. Following are five
principles you can apply to
help build your own
championship team.
1. DON'T BECOME
INFECTED WITH
SUCCESS. Far too many
leaders and organizations
for that matter, can't survive
success. They develop
a been-there-done-that
attitude, grow complacent
and stop executing the
essential disciplines that
made them successful in
the first place. Leaders stop
holding people accountable,
stop recruiting, stop
training people, and the
list continues. Becoming
infected with success has
nothing to do with your
skills, knowledge or talent
as a leader; it's all rooted
in your mindset. Wooden
said it well, "You become
infected with success when
you think that your past
wins future games." The
mindset to live in the past,
both in the victories and
defeats, is a dangerous trap
that will cause you to let up.
Rehearsing past setbacks,
defeats and rejections can
make you hesitate to take
the next shot, while reliving
past wins (the big month,
quarter, or year) will cause
you to sit on the ball when
http://www.DIGITALDEALER.COM
Table of Contents for the Digital Edition of Digital Dealer - July 2018
Digital Dealer - July 2018
Contents
Message from the Show Director
Learning Leadership From Coach John Wooden
Anatomy of a Dealership That Gets Superior Results
Internal vs. External Buy-Sell?
FOMO (Fixed Ops Manager’s Objectives)
So Many Used Cars, so Little Time
Dealership Real Estate – to Invest or Not?
Commentary: Online-Only Car Sales Are Hurting the Industry
Your Supplier Base Is Costing You Big Money
Interview With Kevin Frye of Jeff Wyler Automotive Family
To Text or Not to Text?
Figuring out What F&I Products Your Customers Need
Bridge the Gap Between Offline Car Sales and Online Actions With Facebook's Offline Conversions
The ‘BIG 5’ of Marketing Success!
10 Reasons Why Your Facebook Page Is Failing
Why Digital Retail Is Great News for Automotive
How to Drive Automotive Leads With Facebook
Digital Dealer - July 2018 - CT1
Digital Dealer - July 2018 - CT2
Digital Dealer - July 2018 - Digital Dealer - July 2018
Digital Dealer - July 2018 - Cover2
Digital Dealer - July 2018 - 1
Digital Dealer - July 2018 - Contents
Digital Dealer - July 2018 - 3
Digital Dealer - July 2018 - Message from the Show Director
Digital Dealer - July 2018 - 5
Digital Dealer - July 2018 - Learning Leadership From Coach John Wooden
Digital Dealer - July 2018 - 7
Digital Dealer - July 2018 - Anatomy of a Dealership That Gets Superior Results
Digital Dealer - July 2018 - 9
Digital Dealer - July 2018 - 10
Digital Dealer - July 2018 - 11
Digital Dealer - July 2018 - Internal vs. External Buy-Sell?
Digital Dealer - July 2018 - 13
Digital Dealer - July 2018 - FOMO (Fixed Ops Manager’s Objectives)
Digital Dealer - July 2018 - 15
Digital Dealer - July 2018 - So Many Used Cars, so Little Time
Digital Dealer - July 2018 - 17
Digital Dealer - July 2018 - Dealership Real Estate – to Invest or Not?
Digital Dealer - July 2018 - 19
Digital Dealer - July 2018 - 20
Digital Dealer - July 2018 - 21
Digital Dealer - July 2018 - Commentary: Online-Only Car Sales Are Hurting the Industry
Digital Dealer - July 2018 - 23
Digital Dealer - July 2018 - Your Supplier Base Is Costing You Big Money
Digital Dealer - July 2018 - 25
Digital Dealer - July 2018 - Interview With Kevin Frye of Jeff Wyler Automotive Family
Digital Dealer - July 2018 - 27
Digital Dealer - July 2018 - 28
Digital Dealer - July 2018 - 29
Digital Dealer - July 2018 - 30
Digital Dealer - July 2018 - 31
Digital Dealer - July 2018 - To Text or Not to Text?
Digital Dealer - July 2018 - 33
Digital Dealer - July 2018 - Figuring out What F&I Products Your Customers Need
Digital Dealer - July 2018 - 35
Digital Dealer - July 2018 - Bridge the Gap Between Offline Car Sales and Online Actions With Facebook's Offline Conversions
Digital Dealer - July 2018 - 37
Digital Dealer - July 2018 - The ‘BIG 5’ of Marketing Success!
Digital Dealer - July 2018 - 39
Digital Dealer - July 2018 - 40
Digital Dealer - July 2018 - 41
Digital Dealer - July 2018 - 10 Reasons Why Your Facebook Page Is Failing
Digital Dealer - July 2018 - 43
Digital Dealer - July 2018 - Why Digital Retail Is Great News for Automotive
Digital Dealer - July 2018 - 45
Digital Dealer - July 2018 - How to Drive Automotive Leads With Facebook
Digital Dealer - July 2018 - 47
Digital Dealer - July 2018 - 48
Digital Dealer - July 2018 - Cover3
Digital Dealer - July 2018 - Cover4
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