Digital Dealer - April 2020 - 6

Up to
Speed

ACCELERATING ONLINE
RETAIL INNOVATION

TECH , DE ALE R NE WS,
& PEOPLE ON THE MO V E

Autotech Ventures Backs Digital
Motors as Lead Investor
Digital Motors, an innovation
leader in automotive retail and
financial technology, announced its
growing investor corps. Autotech
Ventures led the financing round, and its
managing director Alexei Andreev joined
the company's Board of Directors. Other
investors in Digital Motors, include Jaguar
Land Rover's London-based InMotion
Ventures, OpenRoad Auto Group,
renowned automotive industry expert
and author Maryann Keller, and Ryan
Kerrigan, Managing Director of Kerrigan
Advisors - the leading auto dealer sellside advisor in the U.S.

Ò

REVIEWS & RECOGNITION

Ò

From left: Andrew Rains, CCO,
automotiveMastermind; Alyson McCarthy,
CEO, Ronald McDonald House Charities of
Greater Las Vegas; and Marco Schnabi, CEO,
automotiveMastermind

DEMOS FOR DONATIONS

automotiveMastermind Donates 10K to Ronald McDonald House
Charities of Greater Las Vegas
automotiveMastermind, part of IHS Markit, donated $10,000 to the Ronald
McDonald House Charities of Greater Las Vegas. automotiveMastermind
donated $100 for each dealership that participated in a product demonstration
of its sales platform, Market EyeQ, during the 2020 National Automobile Dealers
Association (NADA) Show.

Ò

Otto's MINI Recognized with
Consumer Satisfaction Award
Otto's MINI was awarded a 2020
DealerRater Consumer Satisfaction
Award for delivering outstanding
customer service as rated by online
consumer reviews. DealerRater, a car
dealer review website, created the
Consumer Satisfaction Award program to
let online car shoppers identify dealers
that provide high-quality customer
service.

Ò

OPERATION GROWTH

RoadVantage Welcomes Mark D. Johnson as Operations Support Manager
RoadVantage announced Mark D. Johnson as Operations Support Manager. Mark has a strong
background in process improvement and has led teams ranging from 50 to 350 employees across
functional areas of operations, supply chain, marketing, sales, maintenance, and information technology.
Mark's previous experience is in the rental car industry, where he was responsible for revenue growth,
cost management, talent development, operational planning, and facility management of multiple
locations.

Ò

6

[ d i g i t a l d e a l e r. c o m ]

April 2020



http://www.digitaldealer.com

Digital Dealer - April 2020

Table of Contents for the Digital Edition of Digital Dealer - April 2020

Digital Dealer - April 2020
Up To Speed|Tech, Dealer News, & People On The Move
Direct From Facebook |Q&A With Facebook
Fixed Operations Fundamentals That Drive Critical Service Customer Retention
Succession Planning Estate Taxes - Still A Problem For Succession
Buy/Sell The 2019 Buy/Sell Market In Review And Expectations For 2020
Branding Sorry, Your Customers Aren't Buying It
Analysis What’s Next In Tier 2 Advertising? Making The Case For “Direct-To- Dealer”
Process & Performance Why Sales Efficiency Needs To Be Your Mantra In 2020
Branding When Dealership Leads Aren’t Enough To Make Your Month
Customer Retention Turbocharge Your Owner Retention Program (Orp) Marketing
Website Less Is More: Optimizing Websites Through Design
Seo/Sem Google Changes The Google My Business Rules For Car Dealers
Digital Retail Lessons From Amazon: How Dealers Can Avoid Becoming The Next Blockbuster
Industry Happenings |Nada 2020 - A Quick Look Recap
Fixed Operations Trading Dollars For Service And Trading Service For Dollars
Digital Dealer - April 2020 - CT1
Digital Dealer - April 2020 - CT2
Digital Dealer - April 2020 - Digital Dealer - April 2020
Digital Dealer - April 2020 - Cover2
Digital Dealer - April 2020 - 1
Digital Dealer - April 2020 - 2
Digital Dealer - April 2020 - 3
Digital Dealer - April 2020 - 4
Digital Dealer - April 2020 - 5
Digital Dealer - April 2020 - Up To Speed|Tech, Dealer News, & People On The Move
Digital Dealer - April 2020 - 7
Digital Dealer - April 2020 - Direct From Facebook |Q&A With Facebook
Digital Dealer - April 2020 - 9
Digital Dealer - April 2020 - Fixed Operations Fundamentals That Drive Critical Service Customer Retention
Digital Dealer - April 2020 - 11
Digital Dealer - April 2020 - Succession Planning Estate Taxes - Still A Problem For Succession
Digital Dealer - April 2020 - 13
Digital Dealer - April 2020 - Buy/Sell The 2019 Buy/Sell Market In Review And Expectations For 2020
Digital Dealer - April 2020 - 15
Digital Dealer - April 2020 - 16
Digital Dealer - April 2020 - 17
Digital Dealer - April 2020 - 18
Digital Dealer - April 2020 - 19
Digital Dealer - April 2020 - 20
Digital Dealer - April 2020 - 21
Digital Dealer - April 2020 - 22
Digital Dealer - April 2020 - 23
Digital Dealer - April 2020 - Branding Sorry, Your Customers Aren't Buying It
Digital Dealer - April 2020 - 25
Digital Dealer - April 2020 - Analysis What’s Next In Tier 2 Advertising? Making The Case For “Direct-To- Dealer”
Digital Dealer - April 2020 - 27
Digital Dealer - April 2020 - Process & Performance Why Sales Efficiency Needs To Be Your Mantra In 2020
Digital Dealer - April 2020 - 29
Digital Dealer - April 2020 - Branding When Dealership Leads Aren’t Enough To Make Your Month
Digital Dealer - April 2020 - 31
Digital Dealer - April 2020 - Customer Retention Turbocharge Your Owner Retention Program (Orp) Marketing
Digital Dealer - April 2020 - 33
Digital Dealer - April 2020 - Website Less Is More: Optimizing Websites Through Design
Digital Dealer - April 2020 - 35
Digital Dealer - April 2020 - Seo/Sem Google Changes The Google My Business Rules For Car Dealers
Digital Dealer - April 2020 - 37
Digital Dealer - April 2020 - Digital Retail Lessons From Amazon: How Dealers Can Avoid Becoming The Next Blockbuster
Digital Dealer - April 2020 - 39
Digital Dealer - April 2020 - Industry Happenings |Nada 2020 - A Quick Look Recap
Digital Dealer - April 2020 - 41
Digital Dealer - April 2020 - Fixed Operations Trading Dollars For Service And Trading Service For Dollars
Digital Dealer - April 2020 - Cover3
Digital Dealer - April 2020 - Cover4
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