Focus Magazine - Winter 2014 - 33

eLEARNING

virtual class with no more than 15 people. This size lends to
more interaction between the virtual learners and allows the
trainer to track participation. Any more than that and it
becomes more difficult to manage and ensure that learning
has occurred.
If you have to run a class with more than 15 people, you
may want to hide the chat function at certain points in the
discussion, such as, when there is content that you really
want the learner to focus in on. The chat feature can become
unmanageable and quite distracting with a large group, so
you will want to set up these ground rules ahead of time.

Keep Count
Now that you've made the conversion, you will want to
determine how the virtual class measures up to the live class.
One way to do this is to run a live class parallel to the virtual
class. By running parallel classes, you will be able to directly
correlate whether the virtual training is as effective, more
effective, or less effective than the live class.
In order to measure this, you will need to utilize level

three surveys. You will
want to send out a level
three survey to the
learners' managers one
month prior to the class,
to determine a baseline
and then again three
months after the class, to
note whether the behaviors have changed over time. And
since you are running live and virtual classes in parallel, you
can determine which class was more effective through these
level three surveys. In addition, you will still want to have
level one surveys for both the live and virtual classes, so that
you can make changes to the class itself based on the learner
feedback.
Converting a live training class to a virtually led class can
seem overwhelming at first, but if you start small, with one
topic or one class at a time, you may find that it is well-worth
the effort and will lead to lasting results. I

Terry Pellecchia is senior product training manager, hepatitis C virus, for Boehringer Ingelheim. Email Terry at at
theresa.pellecchia@boehringer-ingelheim.com.

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Focus Magazine - Winter 2014

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