Greater New York Dental Meeting Program Guide 2010 - 113
Tuesday Morning & Afternoon Half Day Seminars
C3 Results Group (Formerly Dental Boot Kamp)
Suzanne Bush Black, M.A. Austin, TX
Founder, Coach, C3 Results Group
See application on page 3. Admission by badge and ticket only.
Eric Vickery Redding, CA
Coach, C3 Results Group
Time: Tuition:
9:00 - 12:00 $135.00 Dentist
MORNING PROGRAM Course: 5190 Location: 1E10 Credit: 3 CEUs $60.00 Auxiliary Recommended for: Dentists, Hygienists, Assistants, Administrative Staff, Students
Learn to: THE SEVEN SECRETS OF CASE ACCEPTANCE • build trust at the 7 key moments of truth with your patients It seems that some people just have a knack for having their pa• put the fearful patient at ease tients say: “yes” to comprehensive care. However, that knack can • test the buy-in before extensive case presentations be developed if you know the secrets revealed in this challenging • ask for the patient’s commitment in a patient centered way and fun program. They will reveal seven key elements to put pa• make sure the patient is scheduled without changing their tients at ease, develop trust and present even very big cases with mind ease. You and your team will learn, laugh and leave with ideas • keep the conversation alive when there are objections and practices you can implement back in the office. AFTERNOON PROGRAM Time: Tuition: 2:00 - 5:00 $135.00 Dentist $60.00 Course: 5200 Auxiliary Location: 1E10 Credit: 3 CEUs Recommended for: Dentists, Hygienists, Assistants, Administrative Staff, Students Learn to: • start patients off on the right foot • reduce cancellations, by scheduling correctly • educate the patients as to the value of their appointments • minimize cancellations and late arrivals • change Mondays from bleak to bright • train your patients to use New Confirmation Technologies • prevent the Financial Flu, by having clear financial arrangements
STOP CANCELLATIONS! A TEAM APPROACH This fun filled, action-packed and exciting seminar enables your entire team to remove stress from your day, by applying proven strategies to reduce cancellations even in a down market. Don’t miss this opportunity to develop a team protocol for responding to and preventing the biggest headache in dentistry! Presiding: Jerome M. Sorrel, B.A., D.M.D., Rye Brook, NY Past President, New York County Dental Society
These programs are sponsored by an educational grant from C3 Results Group (formerly Dental Boot Kamp).
This program is presented by the Dental Hygienists’ Association of the City of New York, Inc., a component of the Dental Hygienists’ Association of the State of New York and the American Dental Hygienists’ Association. Karen Raposa, R.D.H., M.B.A. Hamilton, NJ
Time: 9:00 - 12:00 Course: 5240 Location: 1E19 Credit: 3 CEUs Tuition: Free Recommended for: Hygienists, Assistants, Dentists
Clinical Education Mgr., Hu-Friedy
BRIDGING THE GAP: TIPS FOR TREATING A PATIENT WITH AUTISM The Centers for Disease Control and Prevention is reporting that 1 in every 110 children today is born with some form of Autism Spectrum Disorder (ASD). This program provides a review of the patient with an ASD. Techniques for treatment are explored and guidelines are given for practitioners on how to easily incorporate these special patients into their practice.
Please note: The above program is approved for credit by the American Academy of Dental Hygiene Inc. These courses are recommended for the entire dental team. Please bring license number to obtain proper CE credit. The Hygienists’ Hospitality Suite is located in Rooms 2D12 and 2D13 and is open Sunday through Wednesday from 10-4:30 P.M. Presiding: Phylis G. Merlino, D.D.S., Staten Island, NY Past President, Richmond County Dental Society
This program is supported by an educational grant from Colgate.
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TUESDAY NOVEMBER 30
Dental Hygienists’ Association Program
Greater New York Dental Meeting Program Guide 2010
Table of Contents for the Digital Edition of Greater New York Dental Meeting Program Guide 2010
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