advertorial Q&A with jonathan houghton senior vice president lewis mittman hospitality What are some of your company's best practices? Our attention to detail and quality control procedures. We pride ourselves on having western eyes on the ground in China with both our CEO and myself being based in Dongguan and Shanghai respectively for the majority of the year. How do you ensure strong partnerships? Firstly both our CEO, Steve Mittman and myself have furniture and design backgrounds and we therefore understand things from the designers and clients perspective. We offer continual feedback and ensure every member of the project team is involved at all levels so there are never any surprises. What's one thing people would be interested in learning about your company? We provide furniture for all areas of a hospitality project including guestrooms. We have recently provided all of the integrated and loose furniture for the guestrooms and suites at both Crown Towers in Perth and Four Seasons in Chicago. In the past we have been known for only doing public areas or high end suites such as the Presidential Suite. How would you describe your business in one sentence? Luxurious Masterful Hospitality What differentiates your company from its competitors? What is your work philosophy? We have a strong philosophy of openness and honesty - if something doesn't work or would work better with a change we will propose it; if we have made a mistake we will take full responsibility for it. 022 May 2017 hospitalitydesign.com Our attention to detail and the involvement of our higher levels of ownership and management in the design, manufacturing and installation process What predictions do you have for 2017? The continued innovation in guestroom furniture and the integration of new technology into all areas of hospitality furniture.http://www.hospitalitydesign.com