Healthcare Design - March 2014 - 11

Even our
p*tty signs
are creative.
Alberta Health Services, and together they conducted 31
interviews with urban and rural EMS personnel, using a
large metro hospital ambulance bay to identify issues and
opportunities for improvement.
"The most common design error made in designing
hospital ambulance bays is any attempt to make them too
versatile," Sharpe says. "These aren't storage areas; they're
specific work spaces."
He calls them "intermediate patient care areas" and
says the design solutions should take into account clearing
patient pathways, improving workflow by reducing staff
steps, and enhancing efficiencies. For example, access to
supplies shouldn't be affected by ambulance parking and/
or patient access routes to the ED. In addition, the interior
of the ambulance bay should be kept bright with painted
walls and ceilings, as well as artificial and natural lighting.
As part of their report, Sharpe and Laberge drafted an
ideal ambulance bay design concept (see diagram) with a
number of design features, including:
t "OHMFEQBSLJOHTPUIBUQBSLJOHEPFTOUJNQFEFBDDFTT
to the bay, access to the ED, or egress (#2 on diagram)
t .PQCVDLFUBOEEJTQPTBMTUBUJPOTMPDBUFECFUXFFO
every two to three ambulances (#6)
t %FEJDBUFEXIFFMDIBJSBOETUSFUDIFSQBSLJOHUPFOTVSF
they don't congest the ambulance bay or block access
paths to the ED (#12 and #13)
t "DFOUSBMJ[FE&.4TVQQMZSPPNUIBUTBDDFTTJCMFGSPN
inside the bay with doors that open/close automatically
using swipe-card secure access (#15)
t "O&.4PGýDFUIBUTFBTJMZBDDFTTJCMFGSPNJOTJEFUIF
bay but far enough away from ambulance traffic and exhaust. The EMS office would have up to six workspaces
for an 11-unit ambulance bay (#14).

Vivid
Our new image-based
signage collection

Since introducing the layout diagram last year, Sharpe
says he's met with several facilities and has had varying
success in getting them to recognize problems and address some common design issues. It's a culture shift, he
says, but one that must be made as part of an organization's efforts to improve the patient experience, maintain a
clean and safe facility, and keep staff and visitors happy.
-Anne DiNardo

CORRECTION: In the article "Less Is More," in the January/
February 2014 issue of Healthcare Design, the incorrect project
completion date was listed for the Temecula Valley Hospital. The
project was completed in July 2013.

www.takeform.net
HCDmagazine.com 03.14

11


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Healthcare Design - March 2014

Table of Contents for the Digital Edition of Healthcare Design - March 2014

Contents
Healthcare Design - March 2014 - Cover1
Healthcare Design - March 2014 - Cover2
Healthcare Design - March 2014 - 1
Healthcare Design - March 2014 - 2
Healthcare Design - March 2014 - 3
Healthcare Design - March 2014 - Contents
Healthcare Design - March 2014 - 5
Healthcare Design - March 2014 - 6
Healthcare Design - March 2014 - 7
Healthcare Design - March 2014 - 8
Healthcare Design - March 2014 - 9
Healthcare Design - March 2014 - 10
Healthcare Design - March 2014 - 11
Healthcare Design - March 2014 - 12
Healthcare Design - March 2014 - 13
Healthcare Design - March 2014 - 14
Healthcare Design - March 2014 - 15
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Healthcare Design - March 2014 - 47
Healthcare Design - March 2014 - 48
Healthcare Design - March 2014 - Cover3
Healthcare Design - March 2014 - Cover4
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